Primrose School of West Lake Hills
License Information
- Status
- Licensed
- License #
- 1661183
- Expires
- March 15, 2026
- Licensed Capacity
- 162 children
- Licensing Agency
- Texas HHSC
Data from Texas HHSC. Updated 2/24/2026.
State recordsInspection History
27 records- routine#862263096
No violations found. All areas in compliance.
No violations
- routine#862263095
No violations found. All areas in compliance.
No violations
- complaint#862371281
No violations found. All areas in compliance.
No violations
- routine#862263094
No violations found. All areas in compliance.
No violations
- complaint#862371280
No violations found. All areas in compliance.
No violations
- complaint#862371279
No violations found. All areas in compliance.
No violations
- routine#862263093
No violations found. All areas in compliance.
No violations
- routine#862263092
No violations found. All areas in compliance.
No violations
- routine#862263091
No violations found. All areas in compliance.
No violations
- routine#862263090
2 violations found (2 high severity).
Children Handwashing After Toileting or Diapering
HighA child did not have their hands washed after a diaper change, and staff did not direct the child to do so.
746.3417(3)Corrected 2024-08-26Responsibilities of Caregivers - Know number of children responsible for
HighCaregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out.
746.1205(a)(2)Corrected 2024-08-26 - routine#862263089
2 violations found (2 high severity).
Training Requirements for Employees, Caregivers, and Directors - Orientation
HighEight out of the ten staff files reviewed did not have proof of orientation to the center.
746.1301(a)(1)(A)Corrected 2024-08-20Children Handwashing After Toileting or Diapering
HighA child did not have their hands washed after a diaper change, and staff did not direct the child to do so.
746.3417(3)Corrected 2024-08-19 - routine#862263088
No violations found. All areas in compliance.
No violations
- complaint#862371278
1 violation found (1 high severity).
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HighA caregiver did not show good judgment when she duct taped a child's shoes to his feet.
746.1201(1)Corrected 2024-03-11 - routine#862263087
No violations found. All areas in compliance.
No violations
- routine#862263086
3 violations found (2 high, 1 medium severity).
Written Feeding Instructions - Review and Update Every 30 Days
MediumCurrent feeding instructions for four children were not available for review.
746.2421(b)Corrected 2023-10-06Responsibilities of Caregivers - Know number of children responsible for
HighOne class reported that they had 6 children in care. When counted there are at total of seven children in the classroom.
746.1205(a)(2)Corrected 2023-10-02Annual Sanitation Inspection
HighThe required annual sanitation inspection was not available for review.
746.3401(a)Corrected 2023-11-10 - routine#862263085
No violations found. All areas in compliance.
No violations
- routine#862263084
1 violation found (1 high severity).
Infant May Not Sleep in a Restrictive Device
HighDuring the walk through of the infant classroom two infants were observed sleeping in restrictive devices. This was corrected when the caregiver moved the infants to cribs.
746.2426Corrected 2022-10-20 - routine#862263083
No violations found. All areas in compliance.
No violations
- complaint#862371277
1 violation found (1 high severity).
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HighBased on evidence obtained during the investigation, good judgment was not being used by a caregiver when a bottle was not checked before being given to a child. This was corrected immediately after the incident when caregivers received write ups, and retraining was provided for all infant staff.
746.1201(1)Corrected 2022-02-18 - routine#862263082
No violations found. All areas in compliance.
No violations
- self-report#862371276
1 violation found (1 medium severity).
Incident/Illness Report Form Shared with Parent
MediumBased on evidence obtained during the investigation, the standard for sharing the illness report within 48 hours, has been found deficient.
746.707Corrected 2022-01-21 - routine#862263081
2 violations found (1 high, 1 medium severity).
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HighThere were more than one food allergy plan that did not have the parent's signature.
746.3819Corrected 2021-12-03Children's Products- Annual Certification
MediumThe Children's Product certificates was last updated on 3-11-2020.
746.4135(b)Corrected 2021-11-24 - complaint#862371275
No violations found. All areas in compliance.
No violations
- routine#862263080
No violations found. All areas in compliance.
No violations
- self-report#862371274
No violations found. All areas in compliance.
No violations
- routine#862263079
No violations found. All areas in compliance.
No violations
- routine#862263078
1 violation found (1 high severity).
Responsibilities of Caregivers - Know Group Responsible For
HighIt was found while doing a walk through that a caregiver did not know how many children were in their care. They also did not know the ages of the children.
746.1203(2)Corrected 2021-03-02
Availability
Estimated Tuition
$750 – $1,100/mo
By age group
Estimated from regional averages. Actual rates may vary.
Request Info
Ask about availability, schedule a tour, or get pricing details.
Is this your program?
Claim your free profile to add photos, update availability, and respond to parent inquiries.
Claim This Profile