Primrose School of West Lake Hills

Childcare Center|3423 BEE CAVES RD STE A100, West Lake Hills, TX 78746|(512) 689-8839|primrosewestlakehills.com

License Information

Status
Licensed
License #
1661183
Expires
March 15, 2026
Licensed Capacity
162 children
Licensing Agency
Texas HHSC

Data from Texas HHSC. Updated 2/24/2026.

State records

Inspection History

27 records
  • routine#862263096

    No violations found. All areas in compliance.

    No violations

  • routine#862263095

    No violations found. All areas in compliance.

    No violations

  • complaint#862371281

    No violations found. All areas in compliance.

    No violations

  • routine#862263094

    No violations found. All areas in compliance.

    No violations

  • complaint#862371280

    No violations found. All areas in compliance.

    No violations

  • complaint#862371279

    No violations found. All areas in compliance.

    No violations

  • routine#862263093

    No violations found. All areas in compliance.

    No violations

  • routine#862263092

    No violations found. All areas in compliance.

    No violations

  • routine#862263091

    No violations found. All areas in compliance.

    No violations

  • routine#862263090

    2 violations found (2 high severity).

    Children Handwashing After Toileting or Diapering

    High

    A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.

    746.3417(3)Corrected 2024-08-26

    Responsibilities of Caregivers - Know number of children responsible for

    High

    Caregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out.

    746.1205(a)(2)Corrected 2024-08-26
  • routine#862263089

    2 violations found (2 high severity).

    Training Requirements for Employees, Caregivers, and Directors - Orientation

    High

    Eight out of the ten staff files reviewed did not have proof of orientation to the center.

    746.1301(a)(1)(A)Corrected 2024-08-20

    Children Handwashing After Toileting or Diapering

    High

    A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.

    746.3417(3)Corrected 2024-08-19
  • routine#862263088

    No violations found. All areas in compliance.

    No violations

  • complaint#862371278

    1 violation found (1 high severity).

    Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    High

    A caregiver did not show good judgment when she duct taped a child's shoes to his feet.

    746.1201(1)Corrected 2024-03-11
  • routine#862263087

    No violations found. All areas in compliance.

    No violations

  • routine#862263086

    3 violations found (2 high, 1 medium severity).

    Written Feeding Instructions - Review and Update Every 30 Days

    Medium

    Current feeding instructions for four children were not available for review.

    746.2421(b)Corrected 2023-10-06

    Responsibilities of Caregivers - Know number of children responsible for

    High

    One class reported that they had 6 children in care. When counted there are at total of seven children in the classroom.

    746.1205(a)(2)Corrected 2023-10-02

    Annual Sanitation Inspection

    High

    The required annual sanitation inspection was not available for review.

    746.3401(a)Corrected 2023-11-10
  • routine#862263085

    No violations found. All areas in compliance.

    No violations

  • routine#862263084

    1 violation found (1 high severity).

    Infant May Not Sleep in a Restrictive Device

    High

    During the walk through of the infant classroom two infants were observed sleeping in restrictive devices. This was corrected when the caregiver moved the infants to cribs.

    746.2426Corrected 2022-10-20
  • routine#862263083

    No violations found. All areas in compliance.

    No violations

  • complaint#862371277

    1 violation found (1 high severity).

    Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    High

    Based on evidence obtained during the investigation, good judgment was not being used by a caregiver when a bottle was not checked before being given to a child. This was corrected immediately after the incident when caregivers received write ups, and retraining was provided for all infant staff.

    746.1201(1)Corrected 2022-02-18
  • routine#862263082

    No violations found. All areas in compliance.

    No violations

  • self-report#862371276

    1 violation found (1 medium severity).

    Incident/Illness Report Form Shared with Parent

    Medium

    Based on evidence obtained during the investigation, the standard for sharing the illness report within 48 hours, has been found deficient.

    746.707Corrected 2022-01-21
  • routine#862263081

    2 violations found (1 high, 1 medium severity).

    Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    High

    There were more than one food allergy plan that did not have the parent's signature.

    746.3819Corrected 2021-12-03

    Children's Products- Annual Certification

    Medium

    The Children's Product certificates was last updated on 3-11-2020.

    746.4135(b)Corrected 2021-11-24
  • complaint#862371275

    No violations found. All areas in compliance.

    No violations

  • routine#862263080

    No violations found. All areas in compliance.

    No violations

  • self-report#862371274

    No violations found. All areas in compliance.

    No violations

  • routine#862263079

    No violations found. All areas in compliance.

    No violations

  • routine#862263078

    1 violation found (1 high severity).

    Responsibilities of Caregivers - Know Group Responsible For

    High

    It was found while doing a walk through that a caregiver did not know how many children were in their care. They also did not know the ages of the children.

    746.1203(2)Corrected 2021-03-02

Availability

162 children capacity

Estimated Tuition

$750$1,100/mo

By age group

Infant$950$1,400
Toddler$850$1,250
Preschool$750$1,100
School-age$450$750

Estimated from regional averages. Actual rates may vary.

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