Kidz Depot Learning Academy

The front door opens to the 2yr old room. When I arrived and the door was shut, it was very dark and the children could not be seen in the room.

At the time I arrived at the inspection, both infant rooms were out of ratio. The young infant room had 6 children and one caregiver. A second operation staff arrived, and went into the room, putting that room in compliance. The second room out of ratio was the 12-18 month old room. There were 8 children in the room. The ratio for this age group with one caregiver is 5 children.

The facility was over capacity in the infant room and in the whole facility. The operation is licensed for 11 infant age children and there were 14 children under the age of 18 months. The capacity for the facility is 39 children and there were 40 children in care at the time of the inspection.

This standard was reviewed in relation to the reported allegations and found to be deficient. The operation did not use good judgment when they did not contact the parent to pick up the child as policy states when the operation was short handed for school bus run and contacted an alternative pick up person to pick up the child.