HMIH CEDAR CREST, LLC
This provider has a probationary license
This means the state licensing agency has identified compliance issues. Review the inspection history below for details.
View corrective action on state websiteLicense Information
- Status
- Probationary
- License #
- 846369
- Expires
- June 12, 2026
- Licensed Capacity
- 90 children
- Licensing Agency
- Texas HHSC
Data from Texas HHSC. Updated 2/24/2026.
State recordsInspection History
641 records- routine#862213301
No violations found. All areas in compliance.
No violations
- complaint#862351776
No violations found. All areas in compliance.
No violations
- routine#862213300
No violations found. All areas in compliance.
No violations
- routine#862213299
No violations found. All areas in compliance.
No violations
- self-report#862351775
No violations found. All areas in compliance.
No violations
- routine#862213298
No violations found. All areas in compliance.
No violations
- complaint#862351774
No violations found. All areas in compliance.
No violations
- complaint#862351773
No violations found. All areas in compliance.
No violations
- complaint#862351772
No violations found. All areas in compliance.
No violations
- routine#862213297
No violations found. All areas in compliance.
No violations
- complaint#862351771
No violations found. All areas in compliance.
No violations
- self-report#862351770
No violations found. All areas in compliance.
No violations
- complaint#862351769
No violations found. All areas in compliance.
No violations
- routine#862213296
No violations found. All areas in compliance.
No violations
- self-report#862351768
No violations found. All areas in compliance.
No violations
- complaint#862351767
No violations found. All areas in compliance.
No violations
- routine#862213295
No violations found. All areas in compliance.
No violations
- self-report#862351766
No violations found. All areas in compliance.
No violations
- routine#862213294
No violations found. All areas in compliance.
No violations
- self-report#862351765
No violations found. All areas in compliance.
No violations
- complaint#862351764
No violations found. All areas in compliance.
No violations
- routine#862213293
No violations found. All areas in compliance.
No violations
- self-report#862351763
No violations found. All areas in compliance.
No violations
- routine#862213292
No violations found. All areas in compliance.
No violations
- complaint#862351762
No violations found. All areas in compliance.
No violations
- complaint#862351761
No violations found. All areas in compliance.
No violations
- routine#862213291
No violations found. All areas in compliance.
No violations
- complaint#862351760
No violations found. All areas in compliance.
No violations
- routine#862213290
No violations found. All areas in compliance.
No violations
- routine#862213289
No violations found. All areas in compliance.
No violations
- self-report#862351759
No violations found. All areas in compliance.
No violations
- complaint#862351758
No violations found. All areas in compliance.
No violations
- self-report#862351757
No violations found. All areas in compliance.
No violations
- complaint#862351756
No violations found. All areas in compliance.
No violations
- complaint#862351755
No violations found. All areas in compliance.
No violations
- routine#862213288
No violations found. All areas in compliance.
No violations
- self-report#862351754
No violations found. All areas in compliance.
No violations
- routine#862213287
No violations found. All areas in compliance.
No violations
- routine#862213286
No violations found. All areas in compliance.
No violations
- complaint#862351753
No violations found. All areas in compliance.
No violations
- complaint#862351752
No violations found. All areas in compliance.
No violations
- complaint#862351751
No violations found. All areas in compliance.
No violations
- complaint#862351750
No violations found. All areas in compliance.
No violations
- routine#862213285
No violations found. All areas in compliance.
No violations
- self-report#862351749
No violations found. All areas in compliance.
No violations
- complaint#862351748
No violations found. All areas in compliance.
No violations
- routine#862213284
No violations found. All areas in compliance.
No violations
- routine#862213282
No violations found. All areas in compliance.
No violations
- routine#862213283
No violations found. All areas in compliance.
No violations
- self-report#862351747
No violations found. All areas in compliance.
No violations
- routine#862213281
No violations found. All areas in compliance.
No violations
- routine#862213280
No violations found. All areas in compliance.
No violations
- complaint#862351746
No violations found. All areas in compliance.
No violations
- self-report#862351745
No violations found. All areas in compliance.
No violations
- routine#862213279
No violations found. All areas in compliance.
No violations
- self-report#862351744
No violations found. All areas in compliance.
No violations
- self-report#862351743
No violations found. All areas in compliance.
No violations
- routine#862213278
No violations found. All areas in compliance.
No violations
- routine#862213277
No violations found. All areas in compliance.
No violations
- self-report#862351742
No violations found. All areas in compliance.
No violations
- self-report#862351741
No violations found. All areas in compliance.
No violations
- complaint#862351740
No violations found. All areas in compliance.
No violations
- routine#862213276
No violations found. All areas in compliance.
No violations
- self-report#862351739
No violations found. All areas in compliance.
No violations
- routine#862213275
No violations found. All areas in compliance.
No violations
- routine#862213274
No violations found. All areas in compliance.
No violations
- self-report#862351738
No violations found. All areas in compliance.
No violations
- complaint#862351737
No violations found. All areas in compliance.
No violations
- routine#862213272
No violations found. All areas in compliance.
No violations
- routine#862213273
No violations found. All areas in compliance.
No violations
- self-report#862351736
No violations found. All areas in compliance.
No violations
- complaint#862351735
No violations found. All areas in compliance.
No violations
- routine#862213271
No violations found. All areas in compliance.
No violations
- complaint#862351734
No violations found. All areas in compliance.
No violations
- routine#862213270
No violations found. All areas in compliance.
No violations
- routine#862213269
No violations found. All areas in compliance.
No violations
- routine#862213268
No violations found. All areas in compliance.
No violations
- routine#862213267
No violations found. All areas in compliance.
No violations
- self-report#862351733
No violations found. All areas in compliance.
No violations
- routine#862213266
No violations found. All areas in compliance.
No violations
- self-report#862351732
No violations found. All areas in compliance.
No violations
- complaint#862351731
No violations found. All areas in compliance.
No violations
- routine#862213265
No violations found. All areas in compliance.
No violations
- complaint#862351730
No violations found. All areas in compliance.
No violations
- routine#862213264
No violations found. All areas in compliance.
No violations
- self-report#862351729
No violations found. All areas in compliance.
No violations
- routine#862213263
No violations found. All areas in compliance.
No violations
- routine#862213261
No violations found. All areas in compliance.
No violations
- routine#862213262
No violations found. All areas in compliance.
No violations
- routine#862213260
No violations found. All areas in compliance.
No violations
- self-report#862351728
No violations found. All areas in compliance.
No violations
- routine#862213259
No violations found. All areas in compliance.
No violations
- routine#862213258
No violations found. All areas in compliance.
No violations
- routine#862213257
No violations found. All areas in compliance.
No violations
- self-report#862351727
No violations found. All areas in compliance.
No violations
- routine#862213256
No violations found. All areas in compliance.
No violations
- complaint#862351726
No violations found. All areas in compliance.
No violations
- complaint#862351725
No violations found. All areas in compliance.
No violations
- routine#862213255
No violations found. All areas in compliance.
No violations
- complaint#862351724
No violations found. All areas in compliance.
No violations
- self-report#862351723
No violations found. All areas in compliance.
No violations
- complaint#862351722
No violations found. All areas in compliance.
No violations
- complaint#862351721
No violations found. All areas in compliance.
No violations
- routine#862213254
No violations found. All areas in compliance.
No violations
- routine#862213253
No violations found. All areas in compliance.
No violations
- routine#862213252
No violations found. All areas in compliance.
No violations
- self-report#862351720
No violations found. All areas in compliance.
No violations
- routine#862213251
No violations found. All areas in compliance.
No violations
- complaint#862351719
No violations found. All areas in compliance.
No violations
- routine#862213250
No violations found. All areas in compliance.
No violations
- complaint#862351718
No violations found. All areas in compliance.
No violations
- complaint#862351717
No violations found. All areas in compliance.
No violations
- complaint#862351716
No violations found. All areas in compliance.
No violations
- self-report#862351715
No violations found. All areas in compliance.
No violations
- complaint#862351714
No violations found. All areas in compliance.
No violations
- complaint#862351713
No violations found. All areas in compliance.
No violations
- complaint#862351712
No violations found. All areas in compliance.
No violations
- routine#862213249
No violations found. All areas in compliance.
No violations
- routine#862213248
No violations found. All areas in compliance.
No violations
- complaint#862351711
No violations found. All areas in compliance.
No violations
- complaint#862351710
No violations found. All areas in compliance.
No violations
- assessment#862395002
No violations found. All areas in compliance.
No violations
- routine#862213247
No violations found. All areas in compliance.
No violations
- complaint#862351709
No violations found. All areas in compliance.
No violations
- complaint#862351708
No violations found. All areas in compliance.
No violations
- routine#862213246
No violations found. All areas in compliance.
No violations
- complaint#862351707
No violations found. All areas in compliance.
No violations
- routine#862213245
No violations found. All areas in compliance.
No violations
- self-report#862351706
No violations found. All areas in compliance.
No violations
- routine#862213244
No violations found. All areas in compliance.
No violations
- routine#862213243
No violations found. All areas in compliance.
No violations
- routine#862213242
No violations found. All areas in compliance.
No violations
- complaint#862351705
No violations found. All areas in compliance.
No violations
- complaint#862351704
No violations found. All areas in compliance.
No violations
- self-report#862351703
No violations found. All areas in compliance.
No violations
- complaint#862351702
No violations found. All areas in compliance.
No violations
- routine#862213241
No violations found. All areas in compliance.
No violations
- complaint#862351701
No violations found. All areas in compliance.
No violations
- complaint#862351700
No violations found. All areas in compliance.
No violations
- routine#862213240
No violations found. All areas in compliance.
No violations
- complaint#862351699
No violations found. All areas in compliance.
No violations
- complaint#862351698
No violations found. All areas in compliance.
No violations
- routine#862213239
No violations found. All areas in compliance.
No violations
- self-report#862351697
No violations found. All areas in compliance.
No violations
- complaint#862351696
No violations found. All areas in compliance.
No violations
- self-report#862351695
No violations found. All areas in compliance.
No violations
- complaint#862351694
No violations found. All areas in compliance.
No violations
- complaint#862351693
No violations found. All areas in compliance.
No violations
- complaint#862351692
No violations found. All areas in compliance.
No violations
- routine#862213238
No violations found. All areas in compliance.
No violations
- routine#862213237
No violations found. All areas in compliance.
No violations
- complaint#862351691
No violations found. All areas in compliance.
No violations
- complaint#862351690
No violations found. All areas in compliance.
No violations
- complaint#862351689
No violations found. All areas in compliance.
No violations
- routine#862213235
2 violations found (2 high severity).
AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
HighA staff member was determined by the background check unit to be ineligible to be at the operation on 1/9/25. The staff worked on 1/11/25.
745.635(2)Corrected 2025-01-16Caregiver for child-care or prog. svcs only must have 8 hours EBI training, 4 before counted in ratio, rest in 90 days; 16hrs for treatment svcs
HighA caregiver did not have 16 hours of preservice EBI training within 90 days of being hired.
748.863(a)(3)Corrected 2025-01-24 - routine#862213236
No violations found. All areas in compliance.
No violations
- routine#862213234
No violations found. All areas in compliance.
No violations
- complaint#862351688
No violations found. All areas in compliance.
No violations
- self-report#862351687
No violations found. All areas in compliance.
No violations
- complaint#862351686
No violations found. All areas in compliance.
No violations
- routine#862213232
No violations found. All areas in compliance.
No violations
- routine#862213233
No violations found. All areas in compliance.
No violations
- routine#862213231
No violations found. All areas in compliance.
No violations
- self-report#862351685
No violations found. All areas in compliance.
No violations
- complaint#862351684
No violations found. All areas in compliance.
No violations
- routine#862213230
No violations found. All areas in compliance.
No violations
- self-report#862351683
No violations found. All areas in compliance.
No violations
- complaint#862351682
No violations found. All areas in compliance.
No violations
- routine#862213229
No violations found. All areas in compliance.
No violations
- complaint#862351681
No violations found. All areas in compliance.
No violations
- routine#862213228
No violations found. All areas in compliance.
No violations
- complaint#862351680
No violations found. All areas in compliance.
No violations
- routine#862213227
No violations found. All areas in compliance.
No violations
- complaint#862351679
No violations found. All areas in compliance.
No violations
- routine#862213225
No violations found. All areas in compliance.
No violations
- routine#862213226
No violations found. All areas in compliance.
No violations
- routine#862213224
No violations found. All areas in compliance.
No violations
- complaint#862351678
No violations found. All areas in compliance.
No violations
- complaint#862351677
No violations found. All areas in compliance.
No violations
- routine#862213223
1 violation found (1 low severity).
Initial Service Plan-Must give the child's parent(s) at least two weeks advance notice of the meeting
LowThree of three child files did not have documentation that parents were notified of service plan meeting at least two weeks before the meeting. Two files had documentation that had incorrect dates while the other file had no documentation at all.
748.1341(a)Corrected 2024-11-08 - complaint#862351676
No violations found. All areas in compliance.
No violations
- complaint#862351675
No violations found. All areas in compliance.
No violations
- complaint#862351674
No violations found. All areas in compliance.
No violations
- complaint#862351673
No violations found. All areas in compliance.
No violations
- complaint#862351672
No violations found. All areas in compliance.
No violations
- routine#862213222
No violations found. All areas in compliance.
No violations
- complaint#862351671
No violations found. All areas in compliance.
No violations
- complaint#862351670
No violations found. All areas in compliance.
No violations
- complaint#862351669
No violations found. All areas in compliance.
No violations
- complaint#862351668
No violations found. All areas in compliance.
No violations
- assessment#862395001
No violations found. All areas in compliance.
No violations
- routine#862213221
No violations found. All areas in compliance.
No violations
- complaint#862351667
No violations found. All areas in compliance.
No violations
- complaint#862351666
No violations found. All areas in compliance.
No violations
- routine#862213220
No violations found. All areas in compliance.
No violations
- complaint#862351665
No violations found. All areas in compliance.
No violations
- complaint#862351664
No violations found. All areas in compliance.
No violations
- self-report#862351663
No violations found. All areas in compliance.
No violations
- complaint#862351662
No violations found. All areas in compliance.
No violations
- complaint#862351661
No violations found. All areas in compliance.
No violations
- complaint#862351660
No violations found. All areas in compliance.
No violations
- complaint#862351659
No violations found. All areas in compliance.
No violations
- complaint#862351658
No violations found. All areas in compliance.
No violations
- complaint#862351657
1 violation found (1 high severity).
Other Prohibited Punishments-subjecting a child to abusive or profane language
HighThrough multiple interviews of staff and children it was determined that staff have been heard using profane and abusive language towards children.
748.2307(9)Corrected 2024-09-27 - routine#862213219
No violations found. All areas in compliance.
No violations
- routine#862213218
No violations found. All areas in compliance.
No violations
- complaint#862351656
No violations found. All areas in compliance.
No violations
- complaint#862351655
No violations found. All areas in compliance.
No violations
- complaint#862351654
No violations found. All areas in compliance.
No violations
- complaint#862351653
No violations found. All areas in compliance.
No violations
- routine#862213217
No violations found. All areas in compliance.
No violations
- complaint#862351652
No violations found. All areas in compliance.
No violations
- self-report#862351651
No violations found. All areas in compliance.
No violations
- routine#862213216
No violations found. All areas in compliance.
No violations
- complaint#862351650
No violations found. All areas in compliance.
No violations
- self-report#862351649
2 violations found (2 high severity).
Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighSix children and three staff who were interviewed report on 7/7/24 three children were placed on 1:1 observation and the rest of the unit was out of ratio.
748.1003(a)Corrected 2024-08-16Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HighA child in care was left unsupervised in a hallway by themselves. The child accessed a hospital gown and used the strings to tie around their neck. After the child was placed on 1:1 observation, the staff assigned to the child responded to incident involving another child and brought the child on 1:1 to the other child's room and was not providing 1:1 observation.
748.685(a)(4)Corrected 2024-08-16 - routine#862213215
No violations found. All areas in compliance.
No violations
- complaint#862351648
No violations found. All areas in compliance.
No violations
- routine#862213213
No violations found. All areas in compliance.
No violations
- routine#862213214
No violations found. All areas in compliance.
No violations
- routine#862213212
No violations found. All areas in compliance.
No violations
- complaint#862351647
No violations found. All areas in compliance.
No violations
- self-report#862351646
No violations found. All areas in compliance.
No violations
- complaint#862351645
No violations found. All areas in compliance.
No violations
- complaint#862351644
No violations found. All areas in compliance.
No violations
- routine#862213211
No violations found. All areas in compliance.
No violations
- self-report#862351643
No violations found. All areas in compliance.
No violations
- routine#862213210
No violations found. All areas in compliance.
No violations
- self-report#862351642
No violations found. All areas in compliance.
No violations
- complaint#862351641
No violations found. All areas in compliance.
No violations
- routine#862213209
No violations found. All areas in compliance.
No violations
- complaint#862351640
No violations found. All areas in compliance.
No violations
- complaint#862351639
No violations found. All areas in compliance.
No violations
- complaint#862351638
No violations found. All areas in compliance.
No violations
- self-report#862351637
No violations found. All areas in compliance.
No violations
- complaint#862351636
No violations found. All areas in compliance.
No violations
- routine#862213208
No violations found. All areas in compliance.
No violations
- complaint#862351635
No violations found. All areas in compliance.
No violations
- complaint#862351634
No violations found. All areas in compliance.
No violations
- complaint#862351633
No violations found. All areas in compliance.
No violations
- routine#862213207
No violations found. All areas in compliance.
No violations
- complaint#862351632
No violations found. All areas in compliance.
No violations
- routine#862213206
3 violations found (2 high, 1 medium severity).
AP Serious Incdt-Report to Licensing no later than 24 hours after injury/illness that warrants treatment by a medical professional or hospitalization
HighIn a serious incident report reviewed it was noted a child swallowed a zipper and was taken to the emergency room for X-rays. This was not reported to RCCR.
748.303(a)(2)(A)Corrected 2024-06-06Admission-Dental exam for child 3 years old or older scheduled in 30 days and done in 90 days unless documentation of one within past year on file
MediumThree of three children's files did not have documentation of dental exams being completed within the last year. No dental had been scheduled for the children.
748.1225(b)Corrected 2024-06-21Caregivers at operations with 25 or more children or 30% or more of their population receiving treatment services must have 50hrs annual training
HighIt could not be verified that a staff had 50 hours of annual training for 2023. The staff's onling training showed less than 15 hours and other trainings did not have the number of hours.
748.930(a)(2)Corrected 2024-06-21 - complaint#862351631
No violations found. All areas in compliance.
No violations
- routine#862213205
No violations found. All areas in compliance.
No violations
- complaint#862351630
No violations found. All areas in compliance.
No violations
- self-report#862351629
No violations found. All areas in compliance.
No violations
- complaint#862351628
No violations found. All areas in compliance.
No violations
- complaint#862351627
No violations found. All areas in compliance.
No violations
- complaint#862351626
No violations found. All areas in compliance.
No violations
- complaint#862351625
No violations found. All areas in compliance.
No violations
- routine#862213204
No violations found. All areas in compliance.
No violations
- routine#862213203
No violations found. All areas in compliance.
No violations
- routine#862213202
No violations found. All areas in compliance.
No violations
- complaint#862351624
No violations found. All areas in compliance.
No violations
- self-report#862351623
No violations found. All areas in compliance.
No violations
- complaint#862351622
1 violation found (1 high severity).
Caregiver responsibility - being aware of and accountable for each child's on-going activity
HighStaff sitting in the hallway observing children in their bedrooms did not notice when one child went into another child's room, where the two children appeared to have engaged in inappropriate physical contact with each other. This was observed by a different staff member.
748.685(a)(3)Corrected 2024-07-01 - complaint#862351621
No violations found. All areas in compliance.
No violations
- complaint#862351620
1 violation found (1 high severity).
Caregiver responsibility - being able to intervene when necessary to ensure child's safety
HighStaff did not intervene appropriately on children who were playing a potentially dangerous game of seeing how long they could hold their hands in fire ant beds. Multiple interviews indicate staff saw what the children were doing and redirected but did not continue to redirect or prevent children from gaining access to other ant beds. Two child had serious reactions to the ant bites and had to be taken to the emergency room.
748.685(a)(5)Corrected 2024-06-19 - complaint#862351619
1 violation found (1 high severity).
Serious Incident-Report to Licensing as soon as aware of a suicide attempt by a child
HighA child in care attempted suicide on 4/24/24 and this was not reported to Residential Childcare Regulation until 4/28/24.
748.303(a)(12)(A)Corrected 2024-06-19 - complaint#862351618
No violations found. All areas in compliance.
No violations
- routine#862213201
No violations found. All areas in compliance.
No violations
- complaint#862351617
No violations found. All areas in compliance.
No violations
- routine#862213200
No violations found. All areas in compliance.
No violations
- complaint#862351616
No violations found. All areas in compliance.
No violations
- complaint#862351615
No violations found. All areas in compliance.
No violations
- complaint#862351613
No violations found. All areas in compliance.
No violations
- complaint#862351614
No violations found. All areas in compliance.
No violations
- routine#862213199
No violations found. All areas in compliance.
No violations
- complaint#862351612
No violations found. All areas in compliance.
No violations
- routine#862213198
No violations found. All areas in compliance.
No violations
- self-report#862351611
No violations found. All areas in compliance.
No violations
- self-report#862351610
No violations found. All areas in compliance.
No violations
- routine#862213196
No violations found. All areas in compliance.
No violations
- routine#862213197
No violations found. All areas in compliance.
No violations
- complaint#862351609
No violations found. All areas in compliance.
No violations
- complaint#862351608
No violations found. All areas in compliance.
No violations
- routine#862213195
No violations found. All areas in compliance.
No violations
- complaint#862351607
No violations found. All areas in compliance.
No violations
- routine#862213192
No violations found. All areas in compliance.
No violations
- routine#862213193
No violations found. All areas in compliance.
No violations
- routine#862213194
No violations found. All areas in compliance.
No violations
- complaint#862351606
No violations found. All areas in compliance.
No violations
- self-report#862351605
No violations found. All areas in compliance.
No violations
- complaint#862351604
No violations found. All areas in compliance.
No violations
- complaint#862351603
No violations found. All areas in compliance.
No violations
- routine#862213189
No violations found. All areas in compliance.
No violations
- routine#862213191
No violations found. All areas in compliance.
No violations
- routine#862213188
No violations found. All areas in compliance.
No violations
- routine#862213190
No violations found. All areas in compliance.
No violations
- complaint#862351602
2 violations found (1 high, 1 medium severity).
Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighTwo out of two staff interviewed regarding ratio report ratio was not being maintained during an incident as there were more than 10 children outside with two staff. One of two children interviewed regarding ratio report ratio was not being maintained during an incident as there were more than ten children outside with two staff.
748.1003(a)Corrected 2024-05-17Operational responsibilities - Maintain current, true, accurate, and complete records
MediumObservation logs for several children note each child was inside the unit and calm during the same time the children were involved in an altercation outside the unit. Staff who report being inside the unit were completing observation logs on children who were reported to be outside the unit. A staff who says they were outside the unit, handling the physical altercation between children documented and initialed off on a child's observation log that the child was calm and inside and the same time the child was reportedly involved in an altercation outside the unit.
748.151(3)Corrected 2024-05-17 - routine#862213187
No violations found. All areas in compliance.
No violations
- routine#862213186
No violations found. All areas in compliance.
No violations
- routine#862213185
No violations found. All areas in compliance.
No violations
- complaint#862351601
No violations found. All areas in compliance.
No violations
- routine#862213184
No violations found. All areas in compliance.
No violations
- self-report#862351600
No violations found. All areas in compliance.
No violations
- complaint#862351599
No violations found. All areas in compliance.
No violations
- routine#862213183
No violations found. All areas in compliance.
No violations
- self-report#862351598
1 violation found (1 high severity).
Other Prohibited Punishments-subjecting a child to abusive or profane language
HighMultiple staff and children in care indicated that a staff used profane language at a child in care.
748.2307(9)Corrected 2024-04-03 - complaint#862351597
1 violation found (1 high severity).
Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HighA staff member admitted to threatening pulling the hair of a child in care.
748.2303(a)Corrected 2024-03-08 - complaint#862351596
No violations found. All areas in compliance.
No violations
- routine#862213180
No violations found. All areas in compliance.
No violations
- routine#862213182
No violations found. All areas in compliance.
No violations
- routine#862213181
No violations found. All areas in compliance.
No violations
- complaint#862351595
No violations found. All areas in compliance.
No violations
- routine#862213179
No violations found. All areas in compliance.
No violations
- routine#862213178
No violations found. All areas in compliance.
No violations
- self-report#862351594
No violations found. All areas in compliance.
No violations
- complaint#862351593
1 violation found (1 high severity).
Children's rights-rights to good care and treatment that meets the child's needs in the most family-like setting possible
HighDuring the course of interviewing children four of five indicated that staff is using derogatory language that is belittling to children in care. The children also indicated that staff curse in general.
748.1101(b)(1)(A)Corrected 2024-03-29 - complaint#862351592
No violations found. All areas in compliance.
No violations
- routine#862213177
No violations found. All areas in compliance.
No violations
- routine#862213176
No violations found. All areas in compliance.
No violations
- complaint#862351591
No violations found. All areas in compliance.
No violations
- routine#862213175
No violations found. All areas in compliance.
No violations
- complaint#862351590
No violations found. All areas in compliance.
No violations
- complaint#862351589
No violations found. All areas in compliance.
No violations
- routine#862213174
1 violation found (1 high severity).
Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
High4 out of 4 interviews noted there were only 2 staff in ratio for 24 children the morning of 2.15.24.
748.1003(a)Corrected 2024-02-22 - self-report#862351588
No violations found. All areas in compliance.
No violations
- complaint#862351587
1 violation found (1 high severity).
Food Preparation-Food & drinks must be of safe quality, stored, prepared, distributed, & served under sanitary & safe conditions
High3 children and 3 staff have received undercooked and/or molded items served in the cafeteria.
748.3441(a)Corrected 2024-03-13 - routine#862213173
No violations found. All areas in compliance.
No violations
- complaint#862351586
No violations found. All areas in compliance.
No violations
- complaint#862351585
No violations found. All areas in compliance.
No violations
- routine#862213172
1 violation found (1 high severity).
Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighDuring the walk through of Unit I 24 children were observed with 3 staff. Two children were in the hall out of the sight of staff.
748.1003(a)Corrected 2024-02-14 - complaint#862351584
No violations found. All areas in compliance.
No violations
- complaint#862351583
No violations found. All areas in compliance.
No violations
- routine#862213171
No violations found. All areas in compliance.
No violations
- complaint#862351582
No violations found. All areas in compliance.
No violations
- complaint#862351581
No violations found. All areas in compliance.
No violations
- complaint#862351580
1 violation found (1 high severity).
Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighDuring interviews with caregivers and children it was evident the operation had not maintained the required 1:5 ratio.
748.1003(a)Corrected 2024-02-23 - complaint#862351579
1 violation found (1 high severity).
You must not leave the child alone until a mental health professional assesses the child, in the event of a suicide attempt.
HighAfter reviewing the information it was determined a child rose to the level of Suicide Attempt, but did not get assessed by a medical person that falls under the definition of a Mental Health Specialist.
748.125(g)(2)(B)Corrected 2024-03-14 - complaint#862351578
No violations found. All areas in compliance.
No violations
- routine#862213170
No violations found. All areas in compliance.
No violations
- complaint#862351577
No violations found. All areas in compliance.
No violations
- complaint#862351576
1 violation found (1 high severity).
AP Serious Incdt-Report to Licensing no later than 24 hours after injury/illness that warrants treatment by a medical professional or hospitalization
HighDuring the course of the investigation it was found one of the victim's and another child were in an altercation and the other child was choked. This was not reported to Licensing and was found during the investigation process.
748.303(a)(2)(A)Corrected 2024-03-08 - complaint#862351575
1 violation found (1 high severity).
EBI Implementation-The caregiver must consider the permitted types of emergency behavior intervention
HighThrough interviews of staff and children it was determined that a caregiver did not use a permitted type of emergency behavior intervention when they had their legs wrapped around a child's waist.
748.2551(b)(2)Corrected 2024-04-15 - complaint#862351574
No violations found. All areas in compliance.
No violations
- routine#862213169
No violations found. All areas in compliance.
No violations
- complaint#862351573
1 violation found (1 high severity).
Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HighTwo children were able to gain entry into a bathroom that is supposed to remain locked and only have one child at a time in there. While in the bathroom the two children had inappropriate contact with each other.
748.685(a)(4)Corrected 2024-03-25 - complaint#862351572
No violations found. All areas in compliance.
No violations
- complaint#862351570
No violations found. All areas in compliance.
No violations
- complaint#862351571
No violations found. All areas in compliance.
No violations
- complaint#862351569
No violations found. All areas in compliance.
No violations
- routine#862213168
No violations found. All areas in compliance.
No violations
- complaint#862351568
No violations found. All areas in compliance.
No violations
- complaint#862351567
2 violations found (2 high severity).
Serious Incident-Report to Licensing as soon as aware of allegations or indications of abuse, neglect, or exploitation of a child
HighDuring review of operation documentation, a nurse's note was reviewed regarding an incident where a child was hit by a staff member on 1/17/24. This was not reported by the operation until 1/20/24. The staff that witnessed the incident did not report at all.
748.303(a)(3)(A)Corrected 2024-02-08Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HighIt was observed by staff that another staff struck a child in care after that child hit that staff.
748.2303(a)Corrected 2024-04-15 - routine#862213164
No violations found. All areas in compliance.
No violations
- routine#862213167
No violations found. All areas in compliance.
No violations
- routine#862213165
No violations found. All areas in compliance.
No violations
- routine#862213166
No violations found. All areas in compliance.
No violations
- routine#862213163
1 violation found (1 medium severity).
Pre-Employment-You must document in the employee record each references name, relation, date completed, info obtained and name of interviewer.
MediumIn one of the employee files reviewed, references were not documented to verify or discuss the applicant's suitability to work with or around children.
748.753(d)(1)Corrected 2024-01-29 - complaint#862351566
1 violation found (1 high severity).
Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HighIt was found two staff got into a verbal altercation waking children up in the middle of the night due to yelling and cussing.
748.507(1)Corrected 2024-03-15 - complaint#862351565
No violations found. All areas in compliance.
No violations
- self-report#862351564
2 violations found (2 high severity).
Other Prohibited Punishments-subjecting a child to abusive or profane language
HighStatements provided by both children in care and staff members stated that profane language is being used and directed at children in care.
748.2307(9)Corrected 2024-03-22Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighStatements from children in care and staff members stated that the operation only had one staff member for twelve residents.
748.1003(a)Corrected 2024-03-22 - routine#862213162
No violations found. All areas in compliance.
No violations
- complaint#862351563
1 violation found (1 high severity).
Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HighA caregiver did not demonstrate prudent judgment or self-control when they cursed around a child, made intimating comments and stood in front of a child in an intimidating way.
748.507(1)Corrected 2024-02-23 - complaint#862351562
No violations found. All areas in compliance.
No violations
- complaint#862351561
No violations found. All areas in compliance.
No violations
- self-report#862351560
No violations found. All areas in compliance.
No violations
- routine#862213161
No violations found. All areas in compliance.
No violations
- self-report#862351559
No violations found. All areas in compliance.
No violations
- complaint#862351558
No violations found. All areas in compliance.
No violations
- complaint#862351557
1 violation found (1 high severity).
Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HighThis standard was found deficient as part of a DFPS investigation.
748.1101(b)(1)(B)Corrected 2024-04-01 - complaint#862351556
No violations found. All areas in compliance.
No violations
- complaint#862351555
No violations found. All areas in compliance.
No violations
- complaint#862351554
2 violations found (1 high, 1 medium severity).
Active child record - Ensure record is kept accurate and current
MediumWhile reviewing documentation it was noted that a child's psych eval was signed and dated prior to the child presenting at the operation and not the date that the evaluation occurred.
748.393(b)(3)Corrected 2024-03-05Caregiver responsibility - be aware of children's habits, interests, and any special needs including supervision
HighTwo children in care were put on a safety plan that included them to remain 10ft apart at all times. It was determined that this was not implemented at all times.
748.685(c)(1)Corrected 2024-03-05 - routine#862213160
No violations found. All areas in compliance.
No violations
- complaint#862351553
1 violation found (1 high severity).
Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighDuring interviews it was evident the operation had not maintained the required 1:5 ratio. Ratios documented were 4:31 with a child on 1 to 1 supervision and 2:32 with a child on 1 to 1 supervision.
748.1003(a)Corrected 2024-02-13 - routine#862213159
No violations found. All areas in compliance.
No violations
- complaint#862351552
No violations found. All areas in compliance.
No violations
- complaint#862351551
No violations found. All areas in compliance.
No violations
- self-report#862351550
No violations found. All areas in compliance.
No violations
- routine#862213158
No violations found. All areas in compliance.
No violations
- routine#862213157
No violations found. All areas in compliance.
No violations
- complaint#862351549
No violations found. All areas in compliance.
No violations
- complaint#862351548
No violations found. All areas in compliance.
No violations
- complaint#862351547
No violations found. All areas in compliance.
No violations
- routine#862213156
No violations found. All areas in compliance.
No violations
- routine#862213155
No violations found. All areas in compliance.
No violations
- routine#862213154
1 violation found (1 medium severity).
Physical Site- Buildings must be clean and in good repair.
MediumThere was inappropriate graffiti on multiple bathroom walls in one of the units.
748.3301(a)(2)Corrected 2023-11-03 - complaint#862351546
No violations found. All areas in compliance.
No violations
- complaint#862351545
No violations found. All areas in compliance.
No violations
- complaint#862351544
No violations found. All areas in compliance.
No violations
- complaint#862351543
No violations found. All areas in compliance.
No violations
- complaint#862351542
1 violation found (1 high severity).
Serious Incident-Report to Licensing as soon as aware of a suicide attempt by a child
HighA child in care had a suicide attempt on 9/30/23. This was not reported until 10/3/23.
748.303(a)(12)(A)Corrected 2024-02-02 - complaint#862351541
No violations found. All areas in compliance.
No violations
- complaint#862351540
No violations found. All areas in compliance.
No violations
- complaint#862351539
1 violation found (1 high severity).
Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HighA child in care with a history of inappropriate boundaries was able to gain access to another child's room and acted out on that child. It was during a time when the hallway was not monitored by staff.
748.1101(b)(1)(B)Corrected 2023-12-11 - complaint#862351538
No violations found. All areas in compliance.
No violations
- complaint#862351537
No violations found. All areas in compliance.
No violations
- complaint#862351536
No violations found. All areas in compliance.
No violations
- routine#862213153
No violations found. All areas in compliance.
No violations
- complaint#862351535
No violations found. All areas in compliance.
No violations
- self-report#862351534
3 violations found (1 high, 2 medium severity).
Admission Documentation-Identification of child's high risk behaviors and related safety plan staff and caregivers will implement
MediumIn Reviewing the Service Plan and Admission Assessment several required items were determined to be missing. Some of the items included Safety Plan for High Risk Behaviors, Life Skills for children, Supervision, Family Information, Manging Conservator information, and Discipline.
748.1205(a)(12)Corrected 2023-11-24Emergency Behavior Intervention-Never used as a means to get a child to comply
HighInformation gathered during the course of the investigation determined a child was restrained in order to get them to comply in two separate incidents.
748.2463(3)Corrected 2023-11-24Serious Incident Documentation-Includes treating licensed health-care professional's name, findings, and treatment, if any
MediumIn reviewing the Serious Incident Reports from both incidents items were found to be missing such as treating doctor, names of police officer, names of child witnesses and how to identify them, complete information of staff involved.
748.311(9)Corrected 2023-11-24 - complaint#862351533
No violations found. All areas in compliance.
No violations
- complaint#862351532
No violations found. All areas in compliance.
No violations
- complaint#862351531
No violations found. All areas in compliance.
No violations
- complaint#862351530
No violations found. All areas in compliance.
No violations
- complaint#862351529
No violations found. All areas in compliance.
No violations
- complaint#862351528
No violations found. All areas in compliance.
No violations
- routine#862213152
No violations found. All areas in compliance.
No violations
- routine#862213150
No violations found. All areas in compliance.
No violations
- routine#862213151
No violations found. All areas in compliance.
No violations
- complaint#862351527
No violations found. All areas in compliance.
No violations
- complaint#862351526
No violations found. All areas in compliance.
No violations
- complaint#862351525
No violations found. All areas in compliance.
No violations
- self-report#862351524
No violations found. All areas in compliance.
No violations
- complaint#862351523
No violations found. All areas in compliance.
No violations
- complaint#862351522
No violations found. All areas in compliance.
No violations
- routine#862213149
3 violations found (2 medium, 1 low severity).
Admission-Dental exam for child 3 years old or older scheduled in 30 days and done in 90 days unless documentation of one within past year on file
MediumTwo of two child files reviewed did not have results of past dental exams that had been done. There is no documentation showing a dental exam had been completed within required time frames.
748.1225(b)Corrected 2023-08-25Admission Documentation-Includes a copy of the placement agreement, if applicable.
LowTwo of two child files reviewed did not have a placement agreement.
748.1205(a)(15)Corrected 2023-08-25Evacuation-Must practice severe weather drill at least once every 6 months from date of last severe weather drill
MediumThe operation has not had a severe weather drill since March 18, 2022.
748.3239(b)Corrected 2023-08-25 - complaint#862351521
1 violation found (1 high severity).
Administration of prescription medication-inform medical consenter of benefits/risks/side effects/treatment/consequences of refusing them
HighA child in care was injected with Toradol 3 times in a 3 day span without their parent being notified they were being administered the medication. The operation noted the medication was covered by the "Consent for Emergency Medical Treatment/ Advance Directive" form, however, the medication was administered 2 days after the child initially began feeling chest pains and shortness of pain.
748.2003(a)Corrected 2023-10-06 - complaint#862351520
No violations found. All areas in compliance.
No violations
- complaint#862351519
No violations found. All areas in compliance.
No violations
- complaint#862351518
No violations found. All areas in compliance.
No violations
- complaint#862351517
No violations found. All areas in compliance.
No violations
- assessment#862395000
No violations found. All areas in compliance.
No violations
- complaint#862351516
2 violations found (2 high severity).
Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HighA staff member did not demonstrate prudent judgment when they allowed a child in care to use their personal phone to access social media platforms. Additionally the staff used social media while working. The staff brought fast food to a child in care without prior approval to do so and ignored the appearance of favoritism to one specific child in care.
748.507(1)Corrected 2023-10-20Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HighThrough interviews it was determined that a staff member did engage in inappropriate contact with a child in care in such a way that meets Texas Family Code and Texas Administrative Code definitions of abuse.
748.1101(b)(1)(B)Corrected 2023-10-20 - routine#862213148
No violations found. All areas in compliance.
No violations
- routine#862213147
No violations found. All areas in compliance.
No violations
- routine#862213146
No violations found. All areas in compliance.
No violations
- complaint#862351515
No violations found. All areas in compliance.
No violations
- complaint#862351514
No violations found. All areas in compliance.
No violations
- complaint#862351513
No violations found. All areas in compliance.
No violations
- complaint#862351512
1 violation found (1 high severity).
Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HighA child in care was not free from abuse when a staff member pulled the child to the ground by their hair.
748.1101(b)(1)(B)Corrected 2023-11-28 - complaint#862351511
No violations found. All areas in compliance.
No violations
- routine#862213145
No violations found. All areas in compliance.
No violations
- complaint#862351510
No violations found. All areas in compliance.
No violations
- routine#862213144
No violations found. All areas in compliance.
No violations
- complaint#862351509
2 violations found (2 high severity).
Child/caregiver ratio-Each group must have enough caregivers for that group who are not caring for other children or doing administrative work
HighThrough interviews it was determined that appropriate ratio was not being maintained when one staff was left alone on one side of the unit with 12 children.
748.1005Corrected 2023-10-25Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HighThrough interviews it was determined five children in care were able to assault another child in care due to a lack of supervision by caregivers. The child that was assaulted sustained serious injuries.
748.1101(b)(1)(B)Corrected 2023-10-25 - self-report#862351508
No violations found. All areas in compliance.
No violations
- routine#862213143
No violations found. All areas in compliance.
No violations
- complaint#862351507
2 violations found (2 high severity).
Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HighCaregivers were unaware that a child in care, who had history of suicidal gestures, went into the restroom until the door was opened for another child. The child was found unresponsive with clothing around their neck. Additionally two children were placed on 1:1 precaution and one caregiver was observed to be watching both children, which would not meet the 1:1 criteria.
748.685(a)(4)Corrected 2023-12-29Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighThere were multiple reports that ratio was not being maintained on a day when a child was found unresponsive with clothing around their neck. It was reported there was at least one child on 1:1 supervision, leaving 4 staff to supervise the remaining 28 children.
748.1003(a)Corrected 2023-12-29 - complaint#862351506
No violations found. All areas in compliance.
No violations
- complaint#862351505
No violations found. All areas in compliance.
No violations
- complaint#862351504
No violations found. All areas in compliance.
No violations
- complaint#862351503
No violations found. All areas in compliance.
No violations
- routine#862213142
No violations found. All areas in compliance.
No violations
- self-report#862351502
No violations found. All areas in compliance.
No violations
- routine#862213141
No violations found. All areas in compliance.
No violations
- complaint#862351501
No violations found. All areas in compliance.
No violations
- complaint#862351500
No violations found. All areas in compliance.
No violations
- complaint#862351499
No violations found. All areas in compliance.
No violations
- routine#862213140
No violations found. All areas in compliance.
No violations
- self-report#862351498
No violations found. All areas in compliance.
No violations
- routine#862213139
No violations found. All areas in compliance.
No violations
- complaint#862351497
No violations found. All areas in compliance.
No violations
- complaint#862351496
No violations found. All areas in compliance.
No violations
- complaint#862351495
2 violations found (2 high severity).
Caregiver responsibility - being aware of and accountable for each child's on-going activity
HighTwo children were able to engage in consensual inappropriate sexual contact with each other. One of the children was on a side of the unit they were not assigned to and was in another child's bedroom, which is not allowed. Both children had history of inappropriate boundaries and due to a lack of being appropriately supervised, they were able to engage in inappropriate behavior.
748.685(a)(3)Corrected 2023-07-31Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighThrough interviews with staff and children it was determined unit 1 was out of ratio on the day an incident between two children occurred. Multiple reports were that one staff was supervising 12 children.
748.1003(a)Corrected 2023-07-31 - routine#862213137
1 violation found (1 high severity).
Child/caregiver ratio-Each group must have enough caregivers for that group who are not caring for other children or doing administrative work
HighIt was discovered that there were only two caregivers with 14 children. This left the group out of ratio. During a second walkthrough it was found that 1 of 3 units were out of ratio. There were 24 children with 3 caregivers. Two nurses were on the unit found to be working in the nurse station at the time.
748.1005Corrected 2023-06-29 - routine#862213138
No violations found. All areas in compliance.
No violations
- self-report#862351494
2 violations found (1 high, 1 medium severity).
Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HighIt was determined that two children in care were missing from the operation for about 15 minutes before staff realized they were gone. It was also determined that staff did not realize a door that was supposed to be secured was left opened and children were able to leave the building.
748.685(a)(4)Corrected 2023-08-11Records Available for Licensing-all active records immediately available for review and reproduction
MediumDocumentation was requested in person, through phone call, and through email over multiple times throughout this investigation and two other investigations.
748.399(a)Corrected 2023-08-11 - routine#862213136
No violations found. All areas in compliance.
No violations
- complaint#862351493
No violations found. All areas in compliance.
No violations
- routine#862213135
No violations found. All areas in compliance.
No violations
- self-report#862351492
No violations found. All areas in compliance.
No violations
- self-report#862351491
5 violations found (3 high, 2 medium severity).
Emergency Behavior Intervention-Never used as a means to get a child to comply
HighA child in care was restrained to keep them from going out of a fence.
748.2463(3)Corrected 2023-08-07Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission
MediumThe log was requested 10 days after the runaway, the 5/27/2023 runs were not documented on the log.
748.453(a)(1)Corrected 2023-08-07Initial Service Plan-Include instructions to caregivers about level of supervision required
HighTwo children's service plans did not have any information regarding supervision requirements.
748.1337(b)(1)(D)(ii)Corrected 2023-08-07Serious Incident Documentation-Includes names or other means of identifying witnesses to the incident, if any
MediumIn reviewing the Serious Incident Reports, items were found to be missing; names of all staff involved and names of all witnesses (outside of children directly involved).
748.311(5)Corrected 2023-08-07Caregiver responsibility - being aware of and accountable for each child's on-going activity
HighThree children in care who were on restriction got out of the locked home and locked fence and ran away. None of the staff interviewed could say who was responsible for the children involved in the incident.
748.685(a)(3)Corrected 2023-08-07 - self-report#862351490
No violations found. All areas in compliance.
No violations
- routine#862213134
No violations found. All areas in compliance.
No violations
- complaint#862351489
No violations found. All areas in compliance.
No violations
- complaint#862351488
No violations found. All areas in compliance.
No violations
- routine#862213133
No violations found. All areas in compliance.
No violations
- routine#862213132
No violations found. All areas in compliance.
No violations
- self-report#862351487
No violations found. All areas in compliance.
No violations
- complaint#862351486
1 violation found (1 high severity).
Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighOne of the units had 28 children on the unit. One child required 1:1 supervision. For a period of time there were 3 other staff to supervise the remaining 27 children.
748.1003(a)Corrected 2023-06-02 - self-report#862351485
1 violation found (1 high severity).
Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HighThere's sufficient evidence to show that staff members were on their phones while counted in ratio and supervising children.
748.685(a)(4)Corrected 2023-07-07 - routine#862213131
2 violations found (2 high severity).
Emergency Behavior Intervention-Before using EBI, the caregiver must attempt less restrictive interventions that prove to be ineffective
HighIt was observed that a caregiver restrained a child in care without an emergency situation occuring and did not attempt to de-escaltate.
748.2455(a)(1)Corrected 2023-05-26Child/caregiver ratio-Each group must have enough caregivers for that group who are not caring for other children or doing administrative work
HighIt was discovered that there were only two caregivers with 14 children. This left the group out of ratio.
748.1005Corrected 2023-05-26 - routine#862213130
6 violations found (4 high, 2 medium severity).
Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighThrough interviews of staff and children it was determined the residential treatment center units (1, 2, and 5) are frequentlly out of ratio, with times where one staff is supervising 20 children.
748.1003(a)Corrected 2023-05-22Operational responsibilities - Designate a qualified full-time child-care administrator
HighThe administrator of record is not a full time employee of the operation.
748.151(1)Corrected 2023-06-16Operational responsibilities - Maintain current, true, accurate, and complete records
MediumThe operation did not maintain true and accurate records as staff training records showed staff did 6 days of orientation in 2 days or less, that staff did 40 hours of observation in one day, staff signed that they did 40 hours of observation but no form was filled out, and training documentation noted staff did CPI training on 2/27/23 but the CPI card notes the training being done on 2/28/23.
748.151(3)Corrected 2023-05-26Notification - New controlling person
HighThe operation has had a new CEO since April 2023 that would need to be added as a new controlling person. As of 5/18/23 this person still was not added as a controlling person.
748.153(3)(B)Corrected 2023-05-22Serious Incident-Report to Licensing soon as aware of an incident of sexual abuse of a child against another child
HighAn incident report reviewed showed an incident was documented on 5/7/23 that two children were involved in non consensual sexual activity and this was not reported to Licensing.
748.303(a)(5)(A)Corrected 2023-05-22Bedding-must provide each child with pillow/bed linens appropriate for temperature including pillowcase, top sheet, fitted or bottom sheet
MediumIt was noted there were several pillows being used by children that did not have pillow cases. The pillows had vinyl coverings that were ripped. Several beds did not have sheets.
748.3365(c)(1)Corrected 2023-05-26 - complaint#862351484
1 violation found (1 high severity).
Child-care administrator responsibilities-Overseeing staffing patterns to ensure supervision and child-care services meet the needs of children
HighBy several caregiver's own admission, it was stated that administrative personnel have breached this standard by sending staff from cottage to cottage while under-staffed to create the illusion they are in ratio when Licensing personnel are on the Operation's premises.
748.535(3)(A)Corrected 2023-06-06 - complaint#862351483
No violations found. All areas in compliance.
No violations
- routine#862213129
No violations found. All areas in compliance.
No violations
- complaint#862351482
No violations found. All areas in compliance.
No violations
- routine#862213128
No violations found. All areas in compliance.
No violations
- complaint#862351481
No violations found. All areas in compliance.
No violations
- self-report#862351480
6 violations found (4 high, 2 medium severity).
Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighBased on interviews and the staffing schedule, there were at least 3 times a unit was out of ratio due to not having enough workers in the unit.
748.1003(a)Corrected 2023-06-12General pre-service training curriculum-Includes trauma informed care
MediumAt least 3 caregivers did not have their pre-service training completed for trauma informed care. Refer to pre-service normalcy training as well, 748.748.881(7).
748.881(6)Corrected 2023-06-12Operational responsibilities - Maintain current, true, accurate, and complete records
MediumBased on interviews and the staffing schedule, there were at least 4 occasions where staff were documented to have worked who did not actually work that unit.
748.151(3)Corrected 2023-06-12Annual Training- Caregivers must have 2 hrs trauma informed care.
HighAt least 2 caregivers did not have annual trauma informed care training. Refer to TIC annual training as well, 748.930(b)(3).
748.930(b)(2)Corrected 2023-06-12AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HighA current staff member providing direct care services did not have an active background check. The background check was inactivated on 4.20.23.
745.641Corrected 2023-06-12Child/caregiver ratio-Includes only qualified caregivers working directly with a child or group of children
HighBased on the staffing schedule and interviews, there were at least 6 times that unqualified caregivers were placed in ratio with the children.
748.1011Corrected 2023-06-12 - complaint#862351479
No violations found. All areas in compliance.
No violations
- routine#862213127
No violations found. All areas in compliance.
No violations
- routine#862213126
No violations found. All areas in compliance.
No violations
- self-report#862351478
No violations found. All areas in compliance.
No violations
- complaint#862351477
No violations found. All areas in compliance.
No violations
- self-report#862351476
No violations found. All areas in compliance.
No violations
- routine#862213125
No violations found. All areas in compliance.
No violations
- complaint#862351475
No violations found. All areas in compliance.
No violations
- complaint#862351474
2 violations found (2 high severity).
Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HighIt was determined through interviews that a staff member did push a child, making the child fall and hit their head. It was determined by DFPS this meets to definition for abuse.
748.1101(b)(1)(B)Corrected 2023-07-03EBI Implementation-The caregiver must consider the permitted types of emergency behavior intervention
HighA caregiver did not consider permitted types of emergency behavior intervention when they pushed a child to stop them from trying to fight another child. The child was pushed into another child, who fell and hit their head.
748.2551(b)(2)Corrected 2023-07-03 - complaint#862351473
3 violations found (3 high severity).
Caregiver responsibility - being aware of and accountable for each child's on-going activity
HighStaff were not aware and accountable of a child's activities when the child was able to obtain a razor and cut themselves seriously enough to where the child required medical attention and had stitches for the injury.
748.685(a)(3)Corrected 2023-06-09Initial Service Plan-Include instructions to caregivers about level of supervision required
HighA child's service plan did not have specific information about the level of supervision the child would have at the operation.
748.1337(b)(1)(D)(ii)Corrected 2023-06-09Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children
HighThrough interviews of children and staff it was determined when an incident occurred on 4/4/23 the unit was not in ratio. There were 30 children on the unit and only 4 direct care staff could be confirmed to be working when the incident occurred.
748.1003(a)Corrected 2023-06-09 - complaint#862351472
1 violation found (1 high severity).
Poisons-Ensure poisonous/flammable material isstored in an area that is inaccessible to children unless child is capable to use responsibly.
HighRubbing alcohol was not stored in a way that was inaccessible to children in care. A child in care was able to obtain access to the bottle. Several children then ingested the rubbing alcohol. One of the children became sick and required medical attention.
748.3421(3)Corrected 2023-08-04 - complaint#862351471
No violations found. All areas in compliance.
No violations
- self-report#862351470
2 violations found (2 high severity).
Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HighStaff did not demonstrate prudent judgment or self control when they threw a binder on to the ground and cornered a child for a negative comment the child made.
748.507(1)Corrected 2023-05-05Other Prohibited Punishments-subjecting a child to abusive or profane language
HighA staff member used profane, threatening language to a child in care after a child used inappropriate language.
748.2307(9)Corrected 2023-05-05 - complaint#862351469
No violations found. All areas in compliance.
No violations
- complaint#862351468
No violations found. All areas in compliance.
No violations
- complaint#862351467
1 violation found (1 high severity).
Caregiver responsibility - being able to intervene when necessary to ensure child's safety
HighThrough interviews of staff and children it was determined that during a physical altercation between children at least one, possibly two staff responding to the incident did not assist in intervening on the children fighting. One of the children involved sustained multiple injuries including bruising and swelling to their face.
748.685(a)(5)Corrected 2023-05-03 - complaint#862351466
3 violations found (3 high severity).
Serious Incident-Report to Licensing as soon as aware of allegations or indications of abuse, neglect, or exploitation of a child
HighOn the morning of 3/11/23, children in care reported allegations of sexual abuse of by a caregiver. This was not reported to Licensing until 3/13/23. A report made by one of the administrative staff did not include sufficient details of the abuse to be referred to the appropriate investigative program.
748.303(a)(3)(A)Corrected 2023-08-11Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HighDuring the course of the investigation it was determined a staff member encouraged children in care to show staff their private parts and requested that the children engage in inappropriate sexual activity. Additionally, the staff was observed touching themselves inappropriately.
748.1101(b)(1)(B)Corrected 2023-08-11Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HighThrough interviews it was determined a staff member did not demonstrate prudent judgment when they violated professional boundaries between children in care and caregivers. Staff made promises to children in care of drugs, money, phones, jewelry, and marriage. Additionally, the staff promised to take the children out of the operation.
748.507(1)Corrected 2023-08-11 - complaint#862351465
No violations found. All areas in compliance.
No violations
- complaint#862351464
No violations found. All areas in compliance.
No violations
- routine#862213124
No violations found. All areas in compliance.
No violations
- complaint#862351463
No violations found. All areas in compliance.
No violations
- routine#862213123
No violations found. All areas in compliance.
No violations
- routine#862213122
1 violation found (1 high severity).
Vision and hearing screening-must ensure that each child is screened; must have professional exam if problems are detected
High4 of the 4 child files reviewed did not have documentation that a vision or hearing screening was conducted.
748.1545(a)Corrected 2023-02-28 - routine#862213121
No violations found. All areas in compliance.
No violations
- self-report#862351462
No violations found. All areas in compliance.
No violations
- routine#862213120
No violations found. All areas in compliance.
No violations
- complaint#862351461
No violations found. All areas in compliance.
No violations
- complaint#862351460
2 violations found (2 high severity).
Personal Restraints Prohibited-Restraints that obstruct child's airway
HighThrough interviews of children and staff it was determined a child's sweatshirt was pulled over a child's face/mouth during the course of a restraint.
748.2605(a)(2)Corrected 2023-04-28Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HighStaff did not exercise prudent judgment when having children in care clean up another child's excrement as incentive for those children to be able to go on an outing.
748.507(1)Corrected 2023-04-28 - routine#862213119
No violations found. All areas in compliance.
No violations
- complaint#862351459
2 violations found (2 high severity).
Medication Storage-Keep medication inaccessible other than to employees responsible for stored medication
HighMedication was not kept inaccessible other than employees responsible for storing the medication, as a child was able to obtain 6 bottles of medication and ingested an unknown amount of medication, requiring that child to be hospitalized.
748.2101(2)Corrected 2023-07-03Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HighIt was determined a child in care was neglectfully supervised at the operation when they were able to obtain and ingest several different medications, that required the child to be hospitalized.
748.1101(b)(1)(B)Corrected 2023-07-03 - self-report#862351458
No violations found. All areas in compliance.
No violations
- complaint#862351457
No violations found. All areas in compliance.
No violations
- routine#862213118
No violations found. All areas in compliance.
No violations
- routine#862213117
No violations found. All areas in compliance.
No violations
- complaint#862351456
2 violations found (2 high severity).
Children's rights- To be free from being subjected to remarks that belittle or ridicule the child or the child's family
HighDuring the course of the investigation through interviews with children and staff it was determined staff members are making belittling remarks to children such as telling them to shut up, calling them bullies, saying their hair is "nappy", saying children are annoying, that children stink, and commenting that children have not "washed between their legs."
748.1101(b)(4)(A)(v)Corrected 2023-03-13Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HighDuring the course of this investigation through interviews of children and staff it was determined that some staff did not demonstrate prudent judgment or self control when they got mad, yelled, and punched a wall or meal cart. Additionally, another staff member has made threatening comments to children in care which does not demonstrate prudent judgment.
748.507(1)Corrected 2023-03-13 - self-report#862351455
No violations found. All areas in compliance.
No violations
- routine#862213116
No violations found. All areas in compliance.
No violations
- routine#862213115
No violations found. All areas in compliance.
No violations
- routine#862213114
No violations found. All areas in compliance.
No violations
- routine#862213113
No violations found. All areas in compliance.
No violations
- routine#862213112
No violations found. All areas in compliance.
No violations
- complaint#862351454
No violations found. All areas in compliance.
No violations
- routine#862213111
No violations found. All areas in compliance.
No violations
- routine#862213110
No violations found. All areas in compliance.
No violations
- self-report#862351453
No violations found. All areas in compliance.
No violations
- complaint#862351452
No violations found. All areas in compliance.
No violations
- complaint#862351451
No violations found. All areas in compliance.
No violations
- complaint#862351450
No violations found. All areas in compliance.
No violations
- complaint#862351449
No violations found. All areas in compliance.
No violations
- routine#862213109
No violations found. All areas in compliance.
No violations
- complaint#862351448
No violations found. All areas in compliance.
No violations
- routine#862213108
No violations found. All areas in compliance.
No violations
- complaint#862351447
No violations found. All areas in compliance.
No violations
- complaint#862351446
No violations found. All areas in compliance.
No violations
- complaint#862351445
No violations found. All areas in compliance.
No violations
- complaint#862351444
No violations found. All areas in compliance.
No violations
- complaint#862351443
No violations found. All areas in compliance.
No violations
- complaint#862351442
No violations found. All areas in compliance.
No violations
- complaint#862351441
No violations found. All areas in compliance.
No violations
- routine#862213107
No violations found. All areas in compliance.
No violations
- complaint#862351440
No violations found. All areas in compliance.
No violations
- complaint#862351439
No violations found. All areas in compliance.
No violations
- routine#862213106
No violations found. All areas in compliance.
No violations
- complaint#862351438
2 violations found (1 high, 1 medium severity).
Caregiver responsibility - being able to intervene when necessary to ensure child's safety
HighIt was determined through the course of the investigation two children were in a physical altercation. During the time of separation in an attempt to de-escalate, one of the children came in where the other child was still upset and staff admitted to not intervening to ensure there would be no further altercations which allowed another altercation to occur and left one of the children with an injury.
748.685(a)(5)Corrected 2022-11-21Serious Incident Documentation-Includes names of all adults involved and their role in relation to the child(ren)
MediumIn reviewing the Serious Incident Report several items were found to be missing. Names of all staff and children involved, names of all witnesses, description of the differences between the children in size, weight, mental level.
748.311(4)Corrected 2022-11-21 - complaint#862351437
No violations found. All areas in compliance.
No violations
- complaint#862351436
No violations found. All areas in compliance.
No violations
- routine#862213105
No violations found. All areas in compliance.
No violations
- routine#862213104
No violations found. All areas in compliance.
No violations
- complaint#862351435
No violations found. All areas in compliance.
No violations
- complaint#862351434
No violations found. All areas in compliance.
No violations
- complaint#862351433
No violations found. All areas in compliance.
No violations
- routine#862213103
No violations found. All areas in compliance.
No violations
- routine#862213102
No violations found. All areas in compliance.
No violations
- complaint#862351432
No violations found. All areas in compliance.
No violations
- self-report#862351431
1 violation found (1 high severity).
AP Serious Incdt-Report to Licensing no later than 24 hours after injury/illness that warrants treatment by a medical professional or hospitalization
HighAfter reviewing documentation, it was determined that this was reported after 24 hours of being injured and receiving medical care.
748.303(a)(2)(A)Corrected 2022-09-21 - complaint#862351430
No violations found. All areas in compliance.
No violations
- routine#862213101
No violations found. All areas in compliance.
No violations
- routine#862213100
No violations found. All areas in compliance.
No violations
- complaint#862351429
No violations found. All areas in compliance.
No violations
- complaint#862351428
No violations found. All areas in compliance.
No violations
- complaint#862351427
No violations found. All areas in compliance.
No violations
- complaint#862351426
No violations found. All areas in compliance.
No violations
- routine#862213099
No violations found. All areas in compliance.
No violations
- complaint#862351425
No violations found. All areas in compliance.
No violations
- complaint#862351424
No violations found. All areas in compliance.
No violations
- complaint#862351423
No violations found. All areas in compliance.
No violations
- complaint#862351422
No violations found. All areas in compliance.
No violations
- complaint#862351421
No violations found. All areas in compliance.
No violations
- complaint#862351420
No violations found. All areas in compliance.
No violations
- complaint#862351419
No violations found. All areas in compliance.
No violations
- complaint#862351418
No violations found. All areas in compliance.
No violations
- routine#862213098
No violations found. All areas in compliance.
No violations
- complaint#862351417
No violations found. All areas in compliance.
No violations
- complaint#862351416
No violations found. All areas in compliance.
No violations
- routine#862213097
No violations found. All areas in compliance.
No violations
- complaint#862351415
No violations found. All areas in compliance.
No violations
- complaint#862351414
No violations found. All areas in compliance.
No violations
- complaint#862351413
No violations found. All areas in compliance.
No violations
- routine#862213096
No violations found. All areas in compliance.
No violations
- self-report#862351412
No violations found. All areas in compliance.
No violations
- complaint#862351411
No violations found. All areas in compliance.
No violations
- complaint#862351410
No violations found. All areas in compliance.
No violations
- complaint#862351409
No violations found. All areas in compliance.
No violations
- self-report#862351408
No violations found. All areas in compliance.
No violations
- complaint#862351407
No violations found. All areas in compliance.
No violations
- complaint#862351406
No violations found. All areas in compliance.
No violations
- complaint#862351405
No violations found. All areas in compliance.
No violations
- complaint#862351404
1 violation found (1 high severity).
Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
HighOn multiple occasions at the operation, a staff member sexually abused a child resident who was left in this staff member's care.
748.1101(b)(1)(B)Corrected 2022-01-11 - complaint#862351403
No violations found. All areas in compliance.
No violations
- routine#862213095
2 violations found (1 high, 1 medium severity).
Admission Documentation-Includes copy of the placement agreement, if applicable
High4 of the 4 child files read did not contain placement agreement documentation.
748.1205(a)(13)Corrected 2021-10-11Admission-Report and findings of dental exam must be documented in child's record
Medium4 of the 4 child files read did not contain documentation/reports of dental exams in the child's records.
748.1225(c)Corrected 2021-10-11 - routine#862213094
No violations found. All areas in compliance.
No violations
- self-report#862351402
No violations found. All areas in compliance.
No violations
- self-report#862351401
No violations found. All areas in compliance.
No violations
- complaint#862351400
No violations found. All areas in compliance.
No violations
- complaint#862351399
No violations found. All areas in compliance.
No violations
- self-report#862351398
2 violations found (2 high severity).
Children's rights-The right to be free from any harsh, cruel, unusual, unnecessary, demeaning, or humiliating treatment or punishment.
HighDuring the course of the investigation, staff admitted to reaching hand down victim child's pants to retrieve bouncy ball.
748.1101(b)(4)(A)Corrected 2021-11-11Emergency Behavior Intervention-Basis for EBI is an emergency situation or to administer medication
HighDuring the course of the investigation, it was determined that the caregiver restrained the child for an inappropriate reason.
748.2455(a)(2)Corrected 2021-11-11 - routine#862213093
No violations found. All areas in compliance.
No violations
- complaint#862351397
No violations found. All areas in compliance.
No violations
- complaint#862351396
No violations found. All areas in compliance.
No violations
- self-report#862351395
No violations found. All areas in compliance.
No violations
- routine#862213092
No violations found. All areas in compliance.
No violations
- routine#862213091
No violations found. All areas in compliance.
No violations
- self-report#862351394
No violations found. All areas in compliance.
No violations
- complaint#862351393
No violations found. All areas in compliance.
No violations
- self-report#862351392
No violations found. All areas in compliance.
No violations
- complaint#862351391
No violations found. All areas in compliance.
No violations
- routine#862213090
No violations found. All areas in compliance.
No violations
- complaint#862351390
No violations found. All areas in compliance.
No violations
- routine#862213089
No violations found. All areas in compliance.
No violations
- self-report#862351389
No violations found. All areas in compliance.
No violations
- complaint#862351388
1 violation found (1 high severity).
Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HighDuring the course of the investigation, it was discovered that the child was given cleaning solution by a staff member without ensuring that the child needed it or that the child was being supervised while using it. The staff member who gave the child the cleaning solution did not notify the child's supervising staff that the child was in possession of the cleaning solution.
748.685(a)(4)Corrected 2021-06-21 - routine#862213088
No violations found. All areas in compliance.
No violations
- routine#862213087
No violations found. All areas in compliance.
No violations
- complaint#862351387
No violations found. All areas in compliance.
No violations
- routine#862213086
No violations found. All areas in compliance.
No violations
- self-report#862351386
2 violations found (2 high severity).
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HighDuring the review of the person's involved, it was discovered a person is currently working, but their background check has been inactive since November 2020.
745.641Corrected 2021-05-01Serious Incident-Report to Licensing no later than 24 hours after injury/illness that warrants treatment by a medical professional or hospitalization
HighDuring the course of the investigation, it was determined a Serious Incident occurred in which a child injured themselves, but was not report to the Hotline for five days.
748.303(a)(2)(A)Corrected 2021-05-06 - self-report#862351385
No violations found. All areas in compliance.
No violations
- self-report#862351384
No violations found. All areas in compliance.
No violations
- self-report#862351383
No violations found. All areas in compliance.
No violations
- self-report#862351382
No violations found. All areas in compliance.
No violations
- complaint#862351381
No violations found. All areas in compliance.
No violations
- self-report#862351380
1 violation found (1 high severity).
Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HighDuring the course of the investigation, it was documented that several individuals interviewed stated that staff were on their phones constantly and not supervising correctly which might have contributed to one of the children in care being able to touch peers inappropriately.
748.685(a)(4)Corrected 2021-05-20 - complaint#862351379
1 violation found (1 high severity).
Other Prohibited Punishments-humiliating, shaming, ridiculing, rejecting, or yelling at a child
HighDuring the course of the investigation, the children in care interviewed all stated that the staff has yelled and cursed at them or other children at the operation.
748.2307(8)Corrected 2021-05-03 - routine#862213085
No violations found. All areas in compliance.
No violations
- self-report#862351378
No violations found. All areas in compliance.
No violations
- routine#862213084
No violations found. All areas in compliance.
No violations
- routine#862213083
No violations found. All areas in compliance.
No violations
- self-report#862351377
No violations found. All areas in compliance.
No violations
- self-report#862351376
No violations found. All areas in compliance.
No violations
- routine#862213082
No violations found. All areas in compliance.
No violations
- self-report#862351375
No violations found. All areas in compliance.
No violations
- self-report#862351374
No violations found. All areas in compliance.
No violations
- routine#862213081
No violations found. All areas in compliance.
No violations
- complaint#862351373
No violations found. All areas in compliance.
No violations
- self-report#862351372
2 violations found (2 medium severity).
Single service plan is acceptable as long you continue to comply with the service plan review and update requirements
MediumIn Reviewing the Service Plans it was found that several of the requirements were not included. The child also did not sign and it is not documented if they received a copy.
748.1386(2)Corrected 2021-04-16Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
MediumIn reviewing background checks for persons interviewed, it was found that a staff quit in Mid-March, but is still active as of this date.
745.651(1)Corrected 2021-04-14 - complaint#862351371
No violations found. All areas in compliance.
No violations
- complaint#862351370
No violations found. All areas in compliance.
No violations
- complaint#862351369
No violations found. All areas in compliance.
No violations
- complaint#862351368
No violations found. All areas in compliance.
No violations
- complaint#862351367
No violations found. All areas in compliance.
No violations
- complaint#862351366
No violations found. All areas in compliance.
No violations
- self-report#862351365
1 violation found (1 high severity).
Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
HighDuring the course of the investigation, it was discovered that the child was on an increased supervision plan that required they have 5 minute checks. That does not appear to have occurred.
748.685(a)(4)Corrected 2021-04-01 - complaint#862351364
No violations found. All areas in compliance.
No violations
- self-report#862351363
No violations found. All areas in compliance.
No violations
- complaint#862351362
No violations found. All areas in compliance.
No violations
- complaint#862351361
No violations found. All areas in compliance.
No violations
- self-report#862351360
No violations found. All areas in compliance.
No violations
Availability
Estimated Tuition
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By age group
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