Heart to Heart Family Services
License Information
- Status
- Licensed
- License #
- 1629056- 11671
- Expires
- October 18, 2027
- Licensing Agency
- Texas HHSC
Data from Texas HHSC. Updated 2/24/2026.
State recordsInspection History
135 records- routine#862255121
No violations found. All areas in compliance.
No violations
- complaint#862368406
No violations found. All areas in compliance.
No violations
- assessment#862396723
1 violation found (1 medium severity).
Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
MediumHeart to Heart Family Services has not validated their background checks since 10/05/2024
745.651(2)(A)Corrected 2025-09-29 - complaint#862368405
No violations found. All areas in compliance.
No violations
- complaint#862368404
No violations found. All areas in compliance.
No violations
- routine#862255120
No violations found. All areas in compliance.
No violations
- routine#862255119
No violations found. All areas in compliance.
No violations
- self-report#862368403
No violations found. All areas in compliance.
No violations
- complaint#862368402
No violations found. All areas in compliance.
No violations
- complaint#862368401
No violations found. All areas in compliance.
No violations
- routine#862255118
No violations found. All areas in compliance.
No violations
- self-report#862368400
No violations found. All areas in compliance.
No violations
- routine#862255117
No violations found. All areas in compliance.
No violations
- routine#862255116
No violations found. All areas in compliance.
No violations
- routine#862255115
No violations found. All areas in compliance.
No violations
- complaint#862368399
No violations found. All areas in compliance.
No violations
- complaint#862368398
No violations found. All areas in compliance.
No violations
- complaint#862368397
No violations found. All areas in compliance.
No violations
- complaint#862368396
No violations found. All areas in compliance.
No violations
- routine#862255114
No violations found. All areas in compliance.
No violations
- routine#862255113
No violations found. All areas in compliance.
No violations
- complaint#862368395
No violations found. All areas in compliance.
No violations
- routine#862255112
No violations found. All areas in compliance.
No violations
- complaint#862368394
No violations found. All areas in compliance.
No violations
- routine#862255111
No violations found. All areas in compliance.
No violations
- complaint#862368393
No violations found. All areas in compliance.
No violations
- routine#862255110
No violations found. All areas in compliance.
No violations
- self-report#862368392
No violations found. All areas in compliance.
No violations
- complaint#862368391
4 violations found (4 high severity).
Children's rights-The agency is responsible for removing a child from a situation where abuse, neglect, or exploitation exists
HighLaw enforcement informed the agency of their concerns for a child in care's safety due to a caregiver's actions. Law enforcement removed the child from the home. The agency left 2 other children in placement with the caregiver.
749.1001(c)Corrected 2024-11-11Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HighA caregiver did not demonstrate protective capacities, instead yelled, cursed, threatened, and refused a child access to the home.
749.607(1)Corrected 2024-11-11Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
HighThis standard was found deficient as part of a DFPS Investigation.
749.1003(b)(1)(B)Corrected 2024-11-11Supervision-Caregivers counted in child/caregiver ratio must provide a safe environment
HighA caregiver threatened a child with a firearm during an escalated incident.
749.2593(c)(2)Corrected 2024-11-11 - complaint#862368390
No violations found. All areas in compliance.
No violations
- complaint#862368389
2 violations found (2 high severity).
If weapons/explosives/projectiles allowed, must enforce policy w/precautions to ensure no unsupervised access for children/ kept in locked storage
HighTwo children in care gained access to a BB gun without the caregiver's knowledge or supervision.
749.2961(a)(1)Corrected 2024-11-11Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans
HighTwo children in care required specific supervision requirements in and outside the home. The caregiver responsible for the children did not follow the instructions.
749.2593(c)(6)Corrected 2024-11-11 - routine#862255109
No violations found. All areas in compliance.
No violations
- routine#862255108
No violations found. All areas in compliance.
No violations
- routine#862255107
No violations found. All areas in compliance.
No violations
- complaint#862368388
No violations found. All areas in compliance.
No violations
- complaint#862368387
No violations found. All areas in compliance.
No violations
- routine#862255106
No violations found. All areas in compliance.
No violations
- complaint#862368386
No violations found. All areas in compliance.
No violations
- routine#862255105
No violations found. All areas in compliance.
No violations
- complaint#862368385
No violations found. All areas in compliance.
No violations
- complaint#862368384
No violations found. All areas in compliance.
No violations
- routine#862255104
No violations found. All areas in compliance.
No violations
- complaint#862368383
No violations found. All areas in compliance.
No violations
- routine#862255103
No violations found. All areas in compliance.
No violations
- routine#862255102
No violations found. All areas in compliance.
No violations
- routine#862255101
No violations found. All areas in compliance.
No violations
- complaint#862368382
No violations found. All areas in compliance.
No violations
- routine#862255100
No violations found. All areas in compliance.
No violations
- complaint#862368381
No violations found. All areas in compliance.
No violations
- complaint#862368380
No violations found. All areas in compliance.
No violations
- complaint#862368379
No violations found. All areas in compliance.
No violations
- complaint#862368378
No violations found. All areas in compliance.
No violations
- complaint#862368377
No violations found. All areas in compliance.
No violations
- routine#862255099
No violations found. All areas in compliance.
No violations
- complaint#862368376
No violations found. All areas in compliance.
No violations
- complaint#862368375
No violations found. All areas in compliance.
No violations
- complaint#862368374
No violations found. All areas in compliance.
No violations
- routine#862255098
No violations found. All areas in compliance.
No violations
- routine#862255097
No violations found. All areas in compliance.
No violations
- complaint#862368373
2 violations found (2 high severity).
Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child
HighThe foster parents were yelling and were using profanity.
749.1957(8)Corrected 2023-09-19Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HighThe foster parents did not use good judgment when an incident occurred with a foster child, and they escalated the situation.
749.607(1)Corrected 2023-09-19 - self-report#862368372
No violations found. All areas in compliance.
No violations
- routine#862255096
1 violation found (1 medium severity).
Medication Record-Must include prescribing health-care professional's name
MediumMedication logs observed in 2 child files did not have the prescribing health-care professional's name.
749.1541(c)(2)Corrected 2023-05-04 - complaint#862368371
No violations found. All areas in compliance.
No violations
- routine#862255095
No violations found. All areas in compliance.
No violations
- complaint#862368370
No violations found. All areas in compliance.
No violations
- routine#862255094
No violations found. All areas in compliance.
No violations
- complaint#862368369
No violations found. All areas in compliance.
No violations
- routine#862255093
No violations found. All areas in compliance.
No violations
- routine#862255092
No violations found. All areas in compliance.
No violations
- complaint#862368368
No violations found. All areas in compliance.
No violations
- complaint#862368367
No violations found. All areas in compliance.
No violations
- routine#862255091
No violations found. All areas in compliance.
No violations
- routine#862255090
No violations found. All areas in compliance.
No violations
- routine#862255089
No violations found. All areas in compliance.
No violations
- routine#862255088
No violations found. All areas in compliance.
No violations
- complaint#862368366
No violations found. All areas in compliance.
No violations
- routine#862255087
No violations found. All areas in compliance.
No violations
- complaint#862368365
No violations found. All areas in compliance.
No violations
- complaint#862368364
No violations found. All areas in compliance.
No violations
- routine#862255086
No violations found. All areas in compliance.
No violations
- routine#862255085
No violations found. All areas in compliance.
No violations
- routine#862255084
No violations found. All areas in compliance.
No violations
- routine#862255083
No violations found. All areas in compliance.
No violations
- routine#862255082
No violations found. All areas in compliance.
No violations
- routine#862255081
No violations found. All areas in compliance.
No violations
- routine#862255080
No violations found. All areas in compliance.
No violations
- complaint#862368363
No violations found. All areas in compliance.
No violations
- routine#862255079
No violations found. All areas in compliance.
No violations
- routine#862255078
No violations found. All areas in compliance.
No violations
- routine#862255077
No violations found. All areas in compliance.
No violations
- routine#862255076
No violations found. All areas in compliance.
No violations
- complaint#862368362
1 violation found (1 high severity).
Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child
HighThe condition of follow up will require that the agency implement a safety plan restricting foster parent from leaving children in the car.
749.2593(a)(3)Corrected 2022-05-20 - routine#862255075
No violations found. All areas in compliance.
No violations
- complaint#862368361
No violations found. All areas in compliance.
No violations
- routine#862255074
No violations found. All areas in compliance.
No violations
- complaint#862368360
No violations found. All areas in compliance.
No violations
- routine#862255073
No violations found. All areas in compliance.
No violations
- complaint#862368359
1 violation found (1 medium severity).
Serious Incident-Report to Licensing within 24 hours of awareness of abuse/neglect investigation by other entity of person under auspices of agency
MediumLicensing was not notified within 24 hours of a foster parent having an open investigation from another entity.
749.503(e)(5)(A)Corrected 2022-03-10 - routine#862255072
No violations found. All areas in compliance.
No violations
- routine#862255071
2 violations found (1 high, 1 medium severity).
Verification-Agency must complete a foster home screening prior to verifying the foster home
HighA foster home screening was completed and signed after a verification license was issued.
749.2445(a)Corrected 2022-01-18Foster Home Screening-Document and assess for each prospective parent proof of income for last 60 days or 2 complete months
MediumWhile reviewing verification documents for the home screening, it was observed that there was not an accurate verification of income for both foster parents.
749.2447(6)(B)(i)Corrected 2022-01-18 - routine#862255070
No violations found. All areas in compliance.
No violations
- assessment#862396722
1 violation found (1 high severity).
Weapons-Must ensure separate locked storage for weapons and ammunition unless they cannot be accessed with same key or weapon has trigger lock.
HighThe ammunition was not locked and was stored in the bedroom nightstand.
749.2961(a)(1)(D)Corrected 2022-01-05 - complaint#862368358
No violations found. All areas in compliance.
No violations
- routine#862255069
2 violations found (1 high, 1 medium severity).
AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
HighA person who frequently visits a foster home has an ineligible background check. This person had been previously notified of the of the ineligibility to be a frequent visitor.
745.635(2)Corrected 2022-01-07Verification-The foster home screening must document an assessment of information obtained for verification
MediumHome Study did not discuss the resolution / outcome from the previous CPA's concerning all prior investigations in the foster home. The home study did not document a description of the two reported marriages as well as there was not a discussion as to why the caregiver does not have a relationship with her biological father.
749.2445(c)(2)Corrected 2022-01-07 - routine#862255068
No violations found. All areas in compliance.
No violations
- routine#862255067
2 violations found (1 high, 1 medium severity).
Foster Home Screening-Agency documents and discuss h ealth status of all persons living in the home (physical, mental, substance abuse)
MediumAfter reviewing a home study, it was discovered there were other household members who were living in the home and their general health was not included which includes, mental health and physical health.
749.2447(9)Corrected 2021-12-06Contact between child placement staff and child-child placement management staff must review and approve documentation of contacts
HighTwo of 2, monthly conatct visit notes were reviewed and they were not signed.
749.1291(h)Corrected 2021-12-06 - routine#862255066
No violations found. All areas in compliance.
No violations
- routine#862255065
No violations found. All areas in compliance.
No violations
- routine#862255064
No violations found. All areas in compliance.
No violations
- routine#862255063
No violations found. All areas in compliance.
No violations
- routine#862255062
No violations found. All areas in compliance.
No violations
- routine#862255061
2 violations found (1 high, 1 medium severity).
Animals-animals at the home must be kept free of disease; must be vaccinated and treated by a licensed veterinarian, must not be a health risk
HighThere was one dog that did not have the documentation that the vaccinations were current.
749.2917Corrected 2021-10-14Supervisory Visits- Documentation must be signed by each foster parent present for visit and child placement staff conducting visit
MediumSupervisory visits in 2020 were not signed by the foster parent.
749.2815(e)Corrected 2021-10-14 - complaint#862368357
No violations found. All areas in compliance.
No violations
- routine#862255060
1 violation found (1 high severity).
Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair
HighThere was mold growing on the bathroom ceiling, the window mini blind, and the air vent. Bugs were observed in the bathroom which did not have installed window screens. Also, it was noticed that a child's bedroom did not have screens installed. Pictures were taken.
749.3041(1)Corrected 2021-09-28 - routine#862255059
No violations found. All areas in compliance.
No violations
- routine#862255058
No violations found. All areas in compliance.
No violations
- complaint#862368356
No violations found. All areas in compliance.
No violations
- routine#862255057
No violations found. All areas in compliance.
No violations
- routine#862255056
No violations found. All areas in compliance.
No violations
- routine#862255055
No violations found. All areas in compliance.
No violations
- routine#862255054
No violations found. All areas in compliance.
No violations
- routine#862255053
No violations found. All areas in compliance.
No violations
- routine#862255052
No violations found. All areas in compliance.
No violations
- routine#862255051
No violations found. All areas in compliance.
No violations
- complaint#862368355
No violations found. All areas in compliance.
No violations
- routine#862255050
No violations found. All areas in compliance.
No violations
- routine#862255049
1 violation found (1 medium severity).
Updating previous screening and home study-Conduct and complete new home screening
MediumIt was determined a home screening from a previous agency was used. A new home screening was not conducted.
749.2473(a)Corrected 2021-05-05 - complaint#862368354
No violations found. All areas in compliance.
No violations
- routine#862255048
No violations found. All areas in compliance.
No violations
- complaint#862368353
No violations found. All areas in compliance.
No violations
- complaint#862368352
No violations found. All areas in compliance.
No violations
- routine#862255047
No violations found. All areas in compliance.
No violations
- routine#862255046
No violations found. All areas in compliance.
No violations
- complaint#862368351
2 violations found (2 high severity).
Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HighA caregiver hit a foster child with a belt or an object as a form of discipline and the child received injuries.
749.1953(a)Corrected 2021-04-16Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
HighA 2 year old child sustained an injury to his neck and legs by an object.
749.1003(b)(1)(B)Corrected 2021-04-16 - complaint#862368350
No violations found. All areas in compliance.
No violations
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Estimated Tuition
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