Heart to Heart Family Services

Childcare Center|100 CHAMBERS CIR STE 1010, Waxahachie, TX 75165|(469) 716-9020|hthfamily.com

License Information

Status
Licensed
License #
1629056- 11671
Expires
October 18, 2027
Licensing Agency
Texas HHSC

Data from Texas HHSC. Updated 2/24/2026.

State records

Inspection History

135 records
  • routine#862255121

    No violations found. All areas in compliance.

    No violations

  • complaint#862368406

    No violations found. All areas in compliance.

    No violations

  • assessment#862396723

    1 violation found (1 medium severity).

    Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list

    Medium

    Heart to Heart Family Services has not validated their background checks since 10/05/2024

    745.651(2)(A)Corrected 2025-09-29
  • complaint#862368405

    No violations found. All areas in compliance.

    No violations

  • complaint#862368404

    No violations found. All areas in compliance.

    No violations

  • routine#862255120

    No violations found. All areas in compliance.

    No violations

  • routine#862255119

    No violations found. All areas in compliance.

    No violations

  • self-report#862368403

    No violations found. All areas in compliance.

    No violations

  • complaint#862368402

    No violations found. All areas in compliance.

    No violations

  • complaint#862368401

    No violations found. All areas in compliance.

    No violations

  • routine#862255118

    No violations found. All areas in compliance.

    No violations

  • self-report#862368400

    No violations found. All areas in compliance.

    No violations

  • routine#862255117

    No violations found. All areas in compliance.

    No violations

  • routine#862255116

    No violations found. All areas in compliance.

    No violations

  • routine#862255115

    No violations found. All areas in compliance.

    No violations

  • complaint#862368399

    No violations found. All areas in compliance.

    No violations

  • complaint#862368398

    No violations found. All areas in compliance.

    No violations

  • complaint#862368397

    No violations found. All areas in compliance.

    No violations

  • complaint#862368396

    No violations found. All areas in compliance.

    No violations

  • routine#862255114

    No violations found. All areas in compliance.

    No violations

  • routine#862255113

    No violations found. All areas in compliance.

    No violations

  • complaint#862368395

    No violations found. All areas in compliance.

    No violations

  • routine#862255112

    No violations found. All areas in compliance.

    No violations

  • complaint#862368394

    No violations found. All areas in compliance.

    No violations

  • routine#862255111

    No violations found. All areas in compliance.

    No violations

  • complaint#862368393

    No violations found. All areas in compliance.

    No violations

  • routine#862255110

    No violations found. All areas in compliance.

    No violations

  • self-report#862368392

    No violations found. All areas in compliance.

    No violations

  • complaint#862368391

    4 violations found (4 high severity).

    Children's rights-The agency is responsible for removing a child from a situation where abuse, neglect, or exploitation exists

    High

    Law enforcement informed the agency of their concerns for a child in care's safety due to a caregiver's actions. Law enforcement removed the child from the home. The agency left 2 other children in placement with the caregiver.

    749.1001(c)Corrected 2024-11-11

    Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks

    High

    A caregiver did not demonstrate protective capacities, instead yelled, cursed, threatened, and refused a child access to the home.

    749.607(1)Corrected 2024-11-11

    Children's rights-Safety & care including right to be free from abuse, neglect and exploitation

    High

    This standard was found deficient as part of a DFPS Investigation.

    749.1003(b)(1)(B)Corrected 2024-11-11

    Supervision-Caregivers counted in child/caregiver ratio must provide a safe environment

    High

    A caregiver threatened a child with a firearm during an escalated incident.

    749.2593(c)(2)Corrected 2024-11-11
  • complaint#862368390

    No violations found. All areas in compliance.

    No violations

  • complaint#862368389

    2 violations found (2 high severity).

    If weapons/explosives/projectiles allowed, must enforce policy w/precautions to ensure no unsupervised access for children/ kept in locked storage

    High

    Two children in care gained access to a BB gun without the caregiver's knowledge or supervision.

    749.2961(a)(1)Corrected 2024-11-11

    Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans

    High

    Two children in care required specific supervision requirements in and outside the home. The caregiver responsible for the children did not follow the instructions.

    749.2593(c)(6)Corrected 2024-11-11
  • routine#862255109

    No violations found. All areas in compliance.

    No violations

  • routine#862255108

    No violations found. All areas in compliance.

    No violations

  • routine#862255107

    No violations found. All areas in compliance.

    No violations

  • complaint#862368388

    No violations found. All areas in compliance.

    No violations

  • complaint#862368387

    No violations found. All areas in compliance.

    No violations

  • routine#862255106

    No violations found. All areas in compliance.

    No violations

  • complaint#862368386

    No violations found. All areas in compliance.

    No violations

  • routine#862255105

    No violations found. All areas in compliance.

    No violations

  • complaint#862368385

    No violations found. All areas in compliance.

    No violations

  • complaint#862368384

    No violations found. All areas in compliance.

    No violations

  • routine#862255104

    No violations found. All areas in compliance.

    No violations

  • complaint#862368383

    No violations found. All areas in compliance.

    No violations

  • routine#862255103

    No violations found. All areas in compliance.

    No violations

  • routine#862255102

    No violations found. All areas in compliance.

    No violations

  • routine#862255101

    No violations found. All areas in compliance.

    No violations

  • complaint#862368382

    No violations found. All areas in compliance.

    No violations

  • routine#862255100

    No violations found. All areas in compliance.

    No violations

  • complaint#862368381

    No violations found. All areas in compliance.

    No violations

  • complaint#862368380

    No violations found. All areas in compliance.

    No violations

  • complaint#862368379

    No violations found. All areas in compliance.

    No violations

  • complaint#862368378

    No violations found. All areas in compliance.

    No violations

  • complaint#862368377

    No violations found. All areas in compliance.

    No violations

  • routine#862255099

    No violations found. All areas in compliance.

    No violations

  • complaint#862368376

    No violations found. All areas in compliance.

    No violations

  • complaint#862368375

    No violations found. All areas in compliance.

    No violations

  • complaint#862368374

    No violations found. All areas in compliance.

    No violations

  • routine#862255098

    No violations found. All areas in compliance.

    No violations

  • routine#862255097

    No violations found. All areas in compliance.

    No violations

  • complaint#862368373

    2 violations found (2 high severity).

    Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child

    High

    The foster parents were yelling and were using profanity.

    749.1957(8)Corrected 2023-09-19

    Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks

    High

    The foster parents did not use good judgment when an incident occurred with a foster child, and they escalated the situation.

    749.607(1)Corrected 2023-09-19
  • self-report#862368372

    No violations found. All areas in compliance.

    No violations

  • routine#862255096

    1 violation found (1 medium severity).

    Medication Record-Must include prescribing health-care professional's name

    Medium

    Medication logs observed in 2 child files did not have the prescribing health-care professional's name.

    749.1541(c)(2)Corrected 2023-05-04
  • complaint#862368371

    No violations found. All areas in compliance.

    No violations

  • routine#862255095

    No violations found. All areas in compliance.

    No violations

  • complaint#862368370

    No violations found. All areas in compliance.

    No violations

  • routine#862255094

    No violations found. All areas in compliance.

    No violations

  • complaint#862368369

    No violations found. All areas in compliance.

    No violations

  • routine#862255093

    No violations found. All areas in compliance.

    No violations

  • routine#862255092

    No violations found. All areas in compliance.

    No violations

  • complaint#862368368

    No violations found. All areas in compliance.

    No violations

  • complaint#862368367

    No violations found. All areas in compliance.

    No violations

  • routine#862255091

    No violations found. All areas in compliance.

    No violations

  • routine#862255090

    No violations found. All areas in compliance.

    No violations

  • routine#862255089

    No violations found. All areas in compliance.

    No violations

  • routine#862255088

    No violations found. All areas in compliance.

    No violations

  • complaint#862368366

    No violations found. All areas in compliance.

    No violations

  • routine#862255087

    No violations found. All areas in compliance.

    No violations

  • complaint#862368365

    No violations found. All areas in compliance.

    No violations

  • complaint#862368364

    No violations found. All areas in compliance.

    No violations

  • routine#862255086

    No violations found. All areas in compliance.

    No violations

  • routine#862255085

    No violations found. All areas in compliance.

    No violations

  • routine#862255084

    No violations found. All areas in compliance.

    No violations

  • routine#862255083

    No violations found. All areas in compliance.

    No violations

  • routine#862255082

    No violations found. All areas in compliance.

    No violations

  • routine#862255081

    No violations found. All areas in compliance.

    No violations

  • routine#862255080

    No violations found. All areas in compliance.

    No violations

  • complaint#862368363

    No violations found. All areas in compliance.

    No violations

  • routine#862255079

    No violations found. All areas in compliance.

    No violations

  • routine#862255078

    No violations found. All areas in compliance.

    No violations

  • routine#862255077

    No violations found. All areas in compliance.

    No violations

  • routine#862255076

    No violations found. All areas in compliance.

    No violations

  • complaint#862368362

    1 violation found (1 high severity).

    Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child

    High

    The condition of follow up will require that the agency implement a safety plan restricting foster parent from leaving children in the car.

    749.2593(a)(3)Corrected 2022-05-20
  • routine#862255075

    No violations found. All areas in compliance.

    No violations

  • complaint#862368361

    No violations found. All areas in compliance.

    No violations

  • routine#862255074

    No violations found. All areas in compliance.

    No violations

  • complaint#862368360

    No violations found. All areas in compliance.

    No violations

  • routine#862255073

    No violations found. All areas in compliance.

    No violations

  • complaint#862368359

    1 violation found (1 medium severity).

    Serious Incident-Report to Licensing within 24 hours of awareness of abuse/neglect investigation by other entity of person under auspices of agency

    Medium

    Licensing was not notified within 24 hours of a foster parent having an open investigation from another entity.

    749.503(e)(5)(A)Corrected 2022-03-10
  • routine#862255072

    No violations found. All areas in compliance.

    No violations

  • routine#862255071

    2 violations found (1 high, 1 medium severity).

    Verification-Agency must complete a foster home screening prior to verifying the foster home

    High

    A foster home screening was completed and signed after a verification license was issued.

    749.2445(a)Corrected 2022-01-18

    Foster Home Screening-Document and assess for each prospective parent proof of income for last 60 days or 2 complete months

    Medium

    While reviewing verification documents for the home screening, it was observed that there was not an accurate verification of income for both foster parents.

    749.2447(6)(B)(i)Corrected 2022-01-18
  • routine#862255070

    No violations found. All areas in compliance.

    No violations

  • assessment#862396722

    1 violation found (1 high severity).

    Weapons-Must ensure separate locked storage for weapons and ammunition unless they cannot be accessed with same key or weapon has trigger lock.

    High

    The ammunition was not locked and was stored in the bedroom nightstand.

    749.2961(a)(1)(D)Corrected 2022-01-05
  • complaint#862368358

    No violations found. All areas in compliance.

    No violations

  • routine#862255069

    2 violations found (1 high, 1 medium severity).

    AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter

    High

    A person who frequently visits a foster home has an ineligible background check. This person had been previously notified of the of the ineligibility to be a frequent visitor.

    745.635(2)Corrected 2022-01-07

    Verification-The foster home screening must document an assessment of information obtained for verification

    Medium

    Home Study did not discuss the resolution / outcome from the previous CPA's concerning all prior investigations in the foster home. The home study did not document a description of the two reported marriages as well as there was not a discussion as to why the caregiver does not have a relationship with her biological father.

    749.2445(c)(2)Corrected 2022-01-07
  • routine#862255068

    No violations found. All areas in compliance.

    No violations

  • routine#862255067

    2 violations found (1 high, 1 medium severity).

    Foster Home Screening-Agency documents and discuss h ealth status of all persons living in the home (physical, mental, substance abuse)

    Medium

    After reviewing a home study, it was discovered there were other household members who were living in the home and their general health was not included which includes, mental health and physical health.

    749.2447(9)Corrected 2021-12-06

    Contact between child placement staff and child-child placement management staff must review and approve documentation of contacts

    High

    Two of 2, monthly conatct visit notes were reviewed and they were not signed.

    749.1291(h)Corrected 2021-12-06
  • routine#862255066

    No violations found. All areas in compliance.

    No violations

  • routine#862255065

    No violations found. All areas in compliance.

    No violations

  • routine#862255064

    No violations found. All areas in compliance.

    No violations

  • routine#862255063

    No violations found. All areas in compliance.

    No violations

  • routine#862255062

    No violations found. All areas in compliance.

    No violations

  • routine#862255061

    2 violations found (1 high, 1 medium severity).

    Animals-animals at the home must be kept free of disease; must be vaccinated and treated by a licensed veterinarian, must not be a health risk

    High

    There was one dog that did not have the documentation that the vaccinations were current.

    749.2917Corrected 2021-10-14

    Supervisory Visits- Documentation must be signed by each foster parent present for visit and child placement staff conducting visit

    Medium

    Supervisory visits in 2020 were not signed by the foster parent.

    749.2815(e)Corrected 2021-10-14
  • complaint#862368357

    No violations found. All areas in compliance.

    No violations

  • routine#862255060

    1 violation found (1 high severity).

    Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair

    High

    There was mold growing on the bathroom ceiling, the window mini blind, and the air vent. Bugs were observed in the bathroom which did not have installed window screens. Also, it was noticed that a child's bedroom did not have screens installed. Pictures were taken.

    749.3041(1)Corrected 2021-09-28
  • routine#862255059

    No violations found. All areas in compliance.

    No violations

  • routine#862255058

    No violations found. All areas in compliance.

    No violations

  • complaint#862368356

    No violations found. All areas in compliance.

    No violations

  • routine#862255057

    No violations found. All areas in compliance.

    No violations

  • routine#862255056

    No violations found. All areas in compliance.

    No violations

  • routine#862255055

    No violations found. All areas in compliance.

    No violations

  • routine#862255054

    No violations found. All areas in compliance.

    No violations

  • routine#862255053

    No violations found. All areas in compliance.

    No violations

  • routine#862255052

    No violations found. All areas in compliance.

    No violations

  • routine#862255051

    No violations found. All areas in compliance.

    No violations

  • complaint#862368355

    No violations found. All areas in compliance.

    No violations

  • routine#862255050

    No violations found. All areas in compliance.

    No violations

  • routine#862255049

    1 violation found (1 medium severity).

    Updating previous screening and home study-Conduct and complete new home screening

    Medium

    It was determined a home screening from a previous agency was used. A new home screening was not conducted.

    749.2473(a)Corrected 2021-05-05
  • complaint#862368354

    No violations found. All areas in compliance.

    No violations

  • routine#862255048

    No violations found. All areas in compliance.

    No violations

  • complaint#862368353

    No violations found. All areas in compliance.

    No violations

  • complaint#862368352

    No violations found. All areas in compliance.

    No violations

  • routine#862255047

    No violations found. All areas in compliance.

    No violations

  • routine#862255046

    No violations found. All areas in compliance.

    No violations

  • complaint#862368351

    2 violations found (2 high severity).

    Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.

    High

    A caregiver hit a foster child with a belt or an object as a form of discipline and the child received injuries.

    749.1953(a)Corrected 2021-04-16

    Children's rights-Safety & care including right to be free from abuse, neglect and exploitation

    High

    A 2 year old child sustained an injury to his neck and legs by an object.

    749.1003(b)(1)(B)Corrected 2021-04-16
  • complaint#862368350

    No violations found. All areas in compliance.

    No violations

Availability

Contact for info

Estimated Tuition

$750$1,100/mo

By age group

Infant$950$1,400
Toddler$850$1,250
Preschool$750$1,100
School-age$450$750

Estimated from regional averages. Actual rates may vary.

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