Buckner Children and Family Services, Inc.

Childcare Center|3780 N BENTSEN PALM DR, Mission, TX 78574|(956) 585-4847

License Information

Status
Licensed
License #
1652674- 12251
Expires
June 7, 2026
Licensing Agency
Texas HHSC

Data from Texas HHSC. Updated 2/24/2026.

State records

Inspection History

97 records
  • complaint#862369934

    No violations found. All areas in compliance.

    No violations

  • routine#862259874

    No violations found. All areas in compliance.

    No violations

  • complaint#862369933

    No violations found. All areas in compliance.

    No violations

  • routine#862259873

    No violations found. All areas in compliance.

    No violations

  • routine#862259872

    No violations found. All areas in compliance.

    No violations

  • complaint#862369932

    3 violations found (3 high severity).

    Supervision-A child 16 years old or older may serve as a babysitter for foster care children under the age of 13

    High

    Toddlers were left in the care of underage babysitter.

    749.2599Corrected 2025-12-30

    Child placement staff responsibilities-Monitor and provide support services to foster parents, initiate development/corrective/adverse action plans

    High

    Case management did not provide foster parent support and therefore they had to use the daughter to care for the children, the agency delayed being there to assist with the care of the children.

    749.663(a)(5)Corrected 2025-12-30

    Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child

    High

    The caregiver failed to provide adequate supervision for toddlers in care.

    749.2593(a)(3)Corrected 2025-12-30
  • routine#862259871

    No violations found. All areas in compliance.

    No violations

  • routine#862259870

    No violations found. All areas in compliance.

    No violations

  • routine#862259869

    No violations found. All areas in compliance.

    No violations

  • self-report#862369931

    No violations found. All areas in compliance.

    No violations

  • routine#862259868

    No violations found. All areas in compliance.

    No violations

  • routine#862259867

    No violations found. All areas in compliance.

    No violations

  • self-report#862369930

    No violations found. All areas in compliance.

    No violations

  • complaint#862369929

    No violations found. All areas in compliance.

    No violations

  • routine#862259866

    No violations found. All areas in compliance.

    No violations

  • complaint#862369928

    1 violation found (1 medium severity).

    Supervision-Video cameras may not be used with children other than infants and toddlers unless parent or person legally authorized gives consent

    Medium

    Cameras were being used to supervise children in care prior to the foster parents obtaining consent to do so.

    749.2595(b)(1)Corrected 2025-09-03
  • routine#862259865

    No violations found. All areas in compliance.

    No violations

  • routine#862259864

    No violations found. All areas in compliance.

    No violations

  • routine#862259863

    No violations found. All areas in compliance.

    No violations

  • self-report#862369927

    No violations found. All areas in compliance.

    No violations

  • routine#862259862

    No violations found. All areas in compliance.

    No violations

  • complaint#862369926

    No violations found. All areas in compliance.

    No violations

  • complaint#862369925

    No violations found. All areas in compliance.

    No violations

  • routine#862259861

    No violations found. All areas in compliance.

    No violations

  • routine#862259860

    No violations found. All areas in compliance.

    No violations

  • complaint#862369924

    No violations found. All areas in compliance.

    No violations

  • routine#862259859

    No violations found. All areas in compliance.

    No violations

  • routine#862259858

    No violations found. All areas in compliance.

    No violations

  • self-report#862369923

    No violations found. All areas in compliance.

    No violations

  • complaint#862369922

    No violations found. All areas in compliance.

    No violations

  • routine#862259857

    2 violations found (2 medium severity).

    Supervisory Visits- Documentation must be signed by each foster parent present for visit and child placement staff conducting visit

    Medium

    Home visit is missing signature of foster parent present during the agency visit.

    749.2815(e)Corrected 2024-10-30

    General medical requirements-Child's record includes copy of results of each medical exam

    Medium

    There is missing medical information regarding a medical visit to the doctor.

    749.1401(b)(1)Corrected 2024-10-30
  • complaint#862369921

    No violations found. All areas in compliance.

    No violations

  • routine#862259856

    No violations found. All areas in compliance.

    No violations

  • routine#862259855

    No violations found. All areas in compliance.

    No violations

  • routine#862259854

    2 violations found (2 high severity).

    Bedrooms-Child may not sleep in same bed with an adult unless adult is child's parent and child is 1 to 10 years old

    High

    Child in care was asleep in foster parents bed.

    749.3025(c)Corrected 2024-07-26

    Food Storage-food items must be refrigerated immediately after use and after meals, if the food requires refrigeration

    High

    There was food uncovered and left out on the counter and in the refrigerator.

    749.3079(5)Corrected 2024-07-22
  • routine#862259853

    No violations found. All areas in compliance.

    No violations

  • routine#862259852

    No violations found. All areas in compliance.

    No violations

  • complaint#862369920

    No violations found. All areas in compliance.

    No violations

  • routine#862259851

    2 violations found (1 high, 1 medium severity).

    Supervisory Visits- Documentation must be signed by each foster parent present for visit and child placement staff conducting visit

    Medium

    Four agency homes' quarterly reports were missing foster parent's signature.

    749.2815(e)Corrected 2024-06-04

    Medication Record-Must include medication name, strength & dosage

    High

    One child medication records has no documentation of the reason for admnistering medication.

    749.1541(c)(4)Corrected 2024-06-04
  • complaint#862369919

    No violations found. All areas in compliance.

    No violations

  • routine#862259850

    1 violation found (1 medium severity).

    Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary

    Medium

    There was no documentation that demonstrates the date of the reference.

    749.2451(b)Corrected 2024-02-19
  • routine#862259849

    No violations found. All areas in compliance.

    No violations

  • routine#862259848

    5 violations found (2 high, 2 medium, 1 low severity).

    Waiver/Variance - Comply w/ each condition while in effect

    High

    When interviewing case manger it was discovered conditions weren't being met for the variance requested by foster parent documenting the amount of hours the child use in the baby walker and docummentation by case manager regarding the variance on the monthly notes.

    745.8311(b)Corrected 2023-12-29

    Verification-Includes obtaining floor plan showing dimensions and purposes of all rooms in the home and identifying indoor areas for children's use

    Medium

    There was no documatation on two floor plans reviewed that identifies children's area in the house.

    749.2470(3)(A)Corrected 2023-12-29

    Adoptive Home Screening-Agency documents physical, mental, emotional health status of all in home, including substance abuse history

    High

    There was no documentation of the health status regarding the other household mebers present at the home.

    749.3623(6)Corrected 2023-12-29

    Placement Agreement-Includes the reason for placement and the anticipated length of time in care

    Low

    There was no documentation on the placemnet agreement regarding the reason for placement.

    749.1109(a)(3)Corrected 2023-12-29

    Adoption Service Plan-Plan must address the needs of the birth parents, the fetus or child, and the adoptive family

    Medium

    The adoption service plan review doesn't include the needs of the adoptive family.

    749.3323(a)(1)Corrected 2023-12-29
  • routine#862259847

    No violations found. All areas in compliance.

    No violations

  • routine#862259846

    1 violation found (1 high severity).

    Administration of Medication-Must not borrow or administer prescription medication to a child that is prescribed to another person

    High

    Foster parent was giving prescribed medication from another child to child care.

    749.1463(b)(10)Corrected 2023-11-17
  • routine#862259845

    No violations found. All areas in compliance.

    No violations

  • routine#862259844

    3 violations found (2 high, 1 medium severity).

    Medication Record-Must document any non-prescription medication or supplement given and how often the child receives it

    Medium

    There was no medication log for the over-the-counter medication that was given to a child in care.

    749.1541(d)Corrected 2023-11-17

    Medication Storage-Store medication in a locked container

    High

    Three boxes of medication were observed on top of the dining room table.

    749.1521(1)Corrected 2023-11-17

    Administration of Medication-Ensure the child has taken the medication as prescribed

    High

    Prescribed medication was not being administered to the child in care.

    749.1463(b)(5)Corrected 2023-11-17
  • self-report#862369918

    3 violations found (2 high, 1 medium severity).

    Service Planning-Complete the initial service plan within 45 days after child is admitted

    Medium

    There was no service plan for two of the children in care.

    749.1307Corrected 2023-12-13

    General medical requirements-A child in care must receive medical care as needed for injury, illness, and pain

    High

    Child in care was not provided with medical attention on the day of the injury that required snitches.

    749.1401(a)(2)Corrected 2023-12-13

    Contact between child placement staff and child-provides an opportunity for child to express feelings about placement

    High

    Child was not interviewed regarding the placement.

    749.1291(e)(3)Corrected 2023-12-13
  • routine#862259843

    No violations found. All areas in compliance.

    No violations

  • routine#862259842

    No violations found. All areas in compliance.

    No violations

  • complaint#862369917

    5 violations found (4 high, 1 medium severity).

    Service Planning-Complete the initial service plan within 45 days after child is admitted

    Medium

    Four children's initial service plan were nor completed within the forty-five days.

    749.1307Corrected 2023-11-22

    Children's rights-Adhere to child's rights to be free from being subjected to demeaning behavior to embarrass, control, harm, intimidate or isolate

    High

    Foster parent grabbed child from the arm causing pain.

    749.1003(b)(4)(A)(vii)Corrected 2023-11-22

    Children's rights-Safety & care including right to good care & treatment that meets child's needs

    High

    The agency staff failed to provide the appropriate support to foster parents and children in care after witnessing a disagreement between the two.

    749.1003(b)(1)(A)Corrected 2024-01-23

    Initial Service Plan-Caregiver instructions must include specific information about child's level of supervision

    High

    Instructions for the supervision of the children was not being followed as indicated on the initial service plan.

    749.1309(b)(1)(D)(ii)Corrected 2023-11-22

    Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child

    High

    Information was obtained of foster parent yelling and belittling the foster children.

    749.1957(8)Corrected 2023-11-22
  • routine#862259841

    No violations found. All areas in compliance.

    No violations

  • routine#862259840

    No violations found. All areas in compliance.

    No violations

  • self-report#862369916

    No violations found. All areas in compliance.

    No violations

  • routine#862259839

    No violations found. All areas in compliance.

    No violations

  • routine#862259838

    2 violations found (2 high severity).

    Annual Training-Must include 2 hours trauma informed care.

    High

    One employee annual training for trauma informed care has expired on August 06, 2022.

    749.931(b)(2)Corrected 2023-08-18

    Annual Training- Must include 1 hour of normalcy.

    High

    One employee annual training for normalcy has expired on August 06, 2022.

    749.931(b)(3)Corrected 2023-08-18
  • routine#862259837

    1 violation found (1 medium severity).

    Supervisory Visits- Documentation must be signed by each foster parent present for visit and child placement staff conducting visit

    Medium

    Supervisory visit documentation was not signed by foster parents.

    749.2815(e)Corrected 2023-07-27
  • routine#862259836

    No violations found. All areas in compliance.

    No violations

  • self-report#862369915

    2 violations found (2 high severity).

    AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization

    High

    Serious injury resulting in need for medical attention was not reported to licensing.

    749.503(a)(2)(A)Corrected 2023-08-03

    Bedrooms-Child may not sleep in same bed with an adult unless adult is child's parent and child is 1 to 10 years old

    High

    Caregiver admitted to co-sleeping with child in care.

    749.3025(c)Corrected 2023-08-03
  • routine#862259835

    No violations found. All areas in compliance.

    No violations

  • routine#862259834

    No violations found. All areas in compliance.

    No violations

  • routine#862259833

    No violations found. All areas in compliance.

    No violations

  • self-report#862369914

    No violations found. All areas in compliance.

    No violations

  • complaint#862369913

    1 violation found (1 high severity).

    AP Administration of Medication-Administer medications according to label instructions or a prescribing health-care professional's subsequent orders

    High

    Caregiver failed to administer medication as prescribed by a health care professional.

    749.1463(b)(3)Corrected 2023-06-01
  • routine#862259832

    1 violation found (1 high severity).

    Supervisory Visits-At least two supervisory visit per year must be unannounced

    High

    Files reviewed were missing 2 unannounced supervisory visits in the year period. Additionally, supervisory visit documentation was missing signatures.

    749.2815(b)Corrected 2023-02-06
  • routine#862259831

    No violations found. All areas in compliance.

    No violations

  • routine#862259830

    No violations found. All areas in compliance.

    No violations

  • complaint#862369912

    2 violations found (2 medium severity).

    Informing child of rights-Review rights with child/parents within 7 days of child's admission; provide child/parents with written copy of rights

    Medium

    There were no child's rights in the file for 2 children in care.

    749.1005(a)Corrected 2023-01-30

    Supervisory Visits- Documentation must be signed by each foster parent present for visit and child placement staff conducting visit

    Medium

    Upon reviewing home files, quarterly visit was foster parent's signatures were missing.

    749.2815(e)Corrected 2023-01-30
  • complaint#862369911

    No violations found. All areas in compliance.

    No violations

  • routine#862259829

    No violations found. All areas in compliance.

    No violations

  • routine#862259828

    No violations found. All areas in compliance.

    No violations

  • routine#862259827

    No violations found. All areas in compliance.

    No violations

  • routine#862259826

    No violations found. All areas in compliance.

    No violations

  • complaint#862369910

    1 violation found (1 high severity).

    Physical Environment-Foster home must ensure that flammable or poisonous substances are stored out of reach of children, as needed

    High

    Cleaning supplies were observed in the home to be accessible to children in care.

    749.3041(7)Corrected 2022-08-01
  • self-report#862369909

    1 violation found (1 high severity).

    Infant requirements-An infant's caregiver must ensure that the environment is safe

    High

    The child was placed on child work table where the infant car seat tilted forward and the child sustained a head injury.

    749.1803(c)Corrected 2022-08-19
  • complaint#862369908

    No violations found. All areas in compliance.

    No violations

  • routine#862259825

    No violations found. All areas in compliance.

    No violations

  • routine#862259824

    No violations found. All areas in compliance.

    No violations

  • complaint#862369907

    No violations found. All areas in compliance.

    No violations

  • self-report#862369906

    No violations found. All areas in compliance.

    No violations

  • complaint#862369905

    2 violations found (2 high severity).

    Each caregiver must have a current certificate of training with an expiration or renewal date in pediatric first aid with rescue breathing and choking

    High

    When interviewing foster parent, they admitted that their CPR had expired since January 2022. At the point of the interview in March, foster dad had not taken CPR yet, and his certification had expired January 2022. Documentation agency provided corroborated with this information.

    749.911(a)Corrected 2022-05-13

    AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization

    High

    Intake on 2.2.22, SWI#75934234, is a report for child with COVID-19 positive results. This intake does not mention any hospitalization or admission. No other intakes at a later time for hospitalizations/admissions.

    749.503(a)(2)(A)Corrected 2022-05-20
  • routine#862259823

    1 violation found (1 medium severity).

    You must complete a non-emergency admission assessment prior to admission

    Medium

    4/8 child records reviewed reveaed that admission assessments were not preformed before child was assigned placement. Documentation revealed assesments were completed approximatey a month after child was placed in assigend home.

    749.1131Corrected 2022-02-23
  • complaint#862369904

    3 violations found (2 high, 1 medium severity).

    Foster Home Screening-Agency documents support systems available to prospective foster parents

    Medium

    The foster home screening did not have information on a specific person to support the foster family. The home screening did not included a verification of any person identified.

    749.2447(19)Corrected 2022-01-10

    Children's rights-Safety & care including right to be free from abuse, neglect and exploitation

    High

    2 year old child in care was left in the care of an unapproved individual by the foster parent. The foster parent was aware that individual was not approved for unsupervised contact with children in care. The child was placed at an increased risk of significant harm when left unsupervised with the individual.

    749.1003(b)(1)(B)Corrected 2022-01-10

    Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans

    High

    The foster parent did not adhere to a safety plan when a child in care was left at the home of an individual who was restricted from being unsupervised or providing care for the child.

    749.2593(c)(6)Corrected 2022-01-10
  • routine#862259822

    No violations found. All areas in compliance.

    No violations

  • routine#862259821

    No violations found. All areas in compliance.

    No violations

  • complaint#862369903

    No violations found. All areas in compliance.

    No violations

  • routine#862259820

    No violations found. All areas in compliance.

    No violations

  • assessment#862396878

    1 violation found (1 high severity).

    Licensing may investigate any part of operation affecting health, safety, or well-being of children

    High

    Inspector with RCCR performed a sampling inspection at the home on 8/17/21. Inspector was not given access to all areas of the home. A citation will be issued due to the non-compliance with Minimum Standards.

    745.8415Corrected 2021-09-03
  • routine#862259819

    No violations found. All areas in compliance.

    No violations

  • routine#862259818

    1 violation found (1 high severity).

    Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child

    High

    When I arrived at the residence to perform a follow up for a previous investigation the children opened the front by themselves with no adults present. It took approximately 3 minutes before an adult was present at the front door.

    749.2593(a)(3)Corrected 2021-08-27
  • routine#862259817

    No violations found. All areas in compliance.

    No violations

  • routine#862259816

    No violations found. All areas in compliance.

    No violations

  • complaint#862369902

    2 violations found (2 high severity).

    Children's rights-Adhere to the child's rights to be free from being subjected to corporal punishment

    High

    Two of the young children voiced that they were spanked with a brown belt but later said that no one at the home had hurt them. When interviewing foster dad he stated that CPS worker told him that the children were bad and that it was ok to threaten the children with spankings but denied that he had actually spanked them and his bio children (adults) denied being spanked as children and denied seeing the foster children be spanked.

    749.1003(b)(4)(A)(ii)Corrected 2021-07-30

    Medication Storage-Store medication covered by Schedule II of the Texas Controlled Substances Act under double lock in a separate container

    High

    The medications were in a kitchen cabinet out of reach to the children in a locked box. The children are also taking psychotropic medications that were not double locked. The foster parents stated that they had them double locked and used a tool box as the double lock but the tool box was moved to the shed and the medication box was then stored in the kitchen cabinet.

    749.1521(3)Corrected 2021-07-30
  • complaint#862369901

    1 violation found (1 high severity).

    Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.

    High

    Children in care stated they had been spanked with belt and hands by foster parents.

    749.1953(a)Corrected 2021-07-30
  • routine#862259815

    1 violation found (1 high severity).

    Medication Storage-Store medication in a locked container

    High

    Precription medications for child in carew as not stored properly in lock box. Additionally there were several OTC medications around the home accessible to children.

    749.1521(1)Corrected 2021-06-01
  • complaint#862369900

    No violations found. All areas in compliance.

    No violations

  • routine#862259814

    1 violation found (1 medium severity).

    Annual Training-Caregiver that administers psychotropic medication must receive annual training that includes same training requirements in 749.885

    Medium

    During the inspection foster parents files were reviewed. The four foster parents had only completed the on line portion of the training.

    749.945(1)Corrected 2021-05-01

Availability

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Estimated Tuition

$750$1,100/mo

By age group

Infant$950$1,400
Toddler$850$1,250
Preschool$750$1,100
School-age$450$750

Estimated from regional averages. Actual rates may vary.

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