Azleway Children's Services Tyler

Licensing was not made aware of a child's fractured finger within the allotted 24-hour timeframe.

During a heightened monitoring inspection completed on 10/24/25, it was noted that a hot tub did not have a locking cover. The hot tub had cover that was not locking and sagged in the middle due to standing water.

During a review conducted on 09/15/2025 it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation is now unable to successfully move to post-plan monitoring. Furthermore, your operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and

During an investigation, a foster home did not report a serious incident within required time frames.

During a review conducted on 03/14/2025 it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation is now unable to successfully move to post-plan monitoring. Furthermore, your operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high-weighted citation in a pattern/trend category on 02/28/2025. Specifically, the operation was cited for 749.2453(a)(2) During the investigation, it was determined that an addendum to the home screening was not completed when a member of the family moved in. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

During a review conducted on 09/09/2024 it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation is now unable to successfully move to post-plan monitoring. Furthermore, your operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high-weighted citation in a pattern/trend category on 08/19/2024. Specifically, the operation was cited for 749.2593(a)(2). During the investigation, it was found that a caregiver failed to supervise children in care, resulting in inappropriate contact with a household member. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

In one of the child's records reviewed there was no documentation completed for the admissions assessment. The child was admitted to the placement 3/12/24 as an emergency placement. The assessment was due to be completed by 4/21/24.

In one of the home records reviewed the health inspection was conducted 4/5/24. The previous health inspection was conducted 3/21/23. The documentation shows it to have been conducted 14 days past due.

A child in care got into a physical altercation with an adopted adult who resides in the home.

During a review conducted on 03/07/2024 it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation is now unable to successfully move to post-plan monitoring. Furthermore, your operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high-weighted citation in a pattern/trend category on 03/05/2024. Specifically, the operation was cited for 749.2447(7)(A) It was found that a staff person treated a child in care unfairly by giving unnecessary discipline and/or excessive consequences to this child. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

During a review conducted on September 5, 2023, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

In one of the records reviewed there was no documentation for the initial service plan. The plan was due 5/7/23..

The initial service plan for the child's record review did not have documentation of the initial service plan being completed within the 45 day time frame.

During a review conducted on 2/28/2023, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plans; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plans for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High weighted licensing citations.

The foster parents failed to report a communicable disease to licensing within 24 hours.

During a review conducted on 8/26/2022 it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plans; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plans for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring;

Weapons were reportedly in a locked closet, but mom did not have a key. Ammunition was in a large drawer in the hall way - without a lock

Arrayah's queen size bed did not have a mattress protector.

The caregiver has used corporal punishment on a child in care. The siblings have also been threatened with a belt, but they have not been spanked.

Pictures taken during the inspection part of the investigation, show the home to be dirty and in need of cleaning. Along with the testimonies from the children's CVS worker, the LPS worker and the Casa worker who support this statement.

The foster parent allowed a relative to be present at their home without notifying the CPA.

Children in care reported that a child in care was spanked by a person that frequently visits the home. The person that frequently visits the home states that she threatens to spank the children in care.

One of the boys' twin beds did not have a mattress protector.

The foster care documentation for medication ended on August 9th, 2021. Ms. Russell would like to make her own logs for documentation.

A gun was found in the master closet/bathroom by the biological child. The gun has been secured in a locked box- separate from the ammunition by the time I arrived.

The foster children and a caseworker have `witnessed Ms. Thompson smoking inside the house.

Six out of Six children interviewed reported being yelled at by the caregiver when they get in trouble.

Children in care were denied the right to call their CPS caseworker.

There was mold in the shower. The caregiver also failed to clean blood in the vehicle from OV menstrual cycle days after the incident.

It was determined a 2y/o child in care was bitten by the caregiver in an effort to teach the child not to bite.

In one of the foster home records reviewed the foster parent completed 22.5 hours of annual training for 2020.

In one of the foster home records reviewed the First Aid/CPR training for one of the foster parents expired 6/1/21.

A pet vaccination on a foster home expired in April 2020 and still has not been completed.

The nature of the incident was not listed on one of the serious incident reports.

Interventions was not documented on one of the serious incident reports.

In one of the records reviewed there was no documentation of notice for the Initial Service Plan being sent.

In the two child's records reviewed the Admission Assessment was completed after placement for non-emergency placements.

The verification for one of the ones reviewed does not match what is listed as a service provided in CLASS.

In one of the foster home records reviewed the total Annual Training for 2020 was 23 hours. This is a single foster home and the annual requirement is 30.

There were multiple instances in which the foster parent used profanity towards the children in care.

There is no training record for one of the staff record reviewed.

There are no annual training hours found for one of the staff records reviewed.

Foster parents failed to send medication with child in care to their new placement.

During the DFPS investigation, the foster parents refused to take a drug test when asked by the DFPS investigator.

The living room and children bedroom were cluttered with cards, trash, and clothing. Soap scum was located around the children bathtub.

The living room and children bedroom were cluttered with cards, trash, and clothing. Soap scum was located around the children bathtub.