A Heart with Hope Family Services, Inc

Childcare Center|3440 S POLK ST STE A, Dallas, TX 75224|(214) 682-4838|aheartwithhope.org

License Information

Status: Licensed
License #: 1689962- 13531
Expires: October 26, 2026
Licensing Agency: Texas HHSC

Data from Texas HHSC. Updated 2/24/2026.

State records

Inspection History

102 records

February 17, 2026routine#862275070
No violations found. All areas in compliance.
No violations
February 17, 2026routine#862275069
No violations found. All areas in compliance.
No violations
November 7, 2025routine#862275068
No violations found. All areas in compliance.
No violations
November 7, 2025routine#862275067
No violations found. All areas in compliance.
No violations
October 22, 2025complaint#862375913
No violations found. All areas in compliance.
No violations
October 15, 2025routine#862275066
No violations found. All areas in compliance.
No violations
September 26, 2025complaint#862375912
No violations found. All areas in compliance.
No violations
September 24, 2025routine#862275065
No violations found. All areas in compliance.
No violations
September 15, 2025routine#862275064
No violations found. All areas in compliance.
No violations
September 9, 2025routine#862275063
No violations found. All areas in compliance.
No violations
September 3, 2025complaint#862375911
1 violation found (1 high severity).
Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans
High
Children's supervision requirements as listed in their service plans were not followed.
749.2593(c)(6)Corrected 2025-10-29
August 27, 2025complaint#862375910
No violations found. All areas in compliance.
No violations
August 26, 2025routine#862275062
No violations found. All areas in compliance.
No violations
August 15, 2025routine#862275061
No violations found. All areas in compliance.
No violations
August 8, 2025assessment#862397512
No violations found. All areas in compliance.
No violations
August 2, 2025complaint#862375909
No violations found. All areas in compliance.
No violations
August 1, 2025complaint#862375908
3 violations found (1 high, 2 medium severity).
Foster Home Screening-Document and assess for each prospective parent proof of income for last 60 days or 2 complete months
Medium
A foster parent was not able to provide proof of income based on her current employment because she had only recently started her current employment.
749.2447(6)(B)(i)Corrected 2025-09-05
Children's rights - Living a normal life including the right to communicate in a language or any other means understandable to the child
Medium
Children in care were placed in a home with a caregiver, who does not speak their language. The agency's plan to meet the communication needs of the children was not documented in the children's preliminary service plans.
749.1003(b)(3)(A)Corrected 2025-09-05
Driver & passengers must follow all laws when driving, including laws on use of child passenger safety seat systems, seat belts & liability insurance
High
A single foster parent's vehicle has five seats, and there were seven people in the home, including six children.
749.3103Corrected 2025-09-05
August 1, 2025complaint#862375907
1 violation found (1 medium severity).
Children's rights - Living a normal life including the right to communicate in a language or any other means understandable to the child
Medium
Children in care were placed in a home with caregivers, who does not speak their language. The agency's plan to meet the communication needs of the children was not documented in the children's preliminary service plans.
749.1003(b)(3)(A)Corrected 2025-09-05
July 31, 2025routine#862275060
No violations found. All areas in compliance.
No violations
July 28, 2025complaint#862375906
No violations found. All areas in compliance.
No violations
May 23, 2025routine#862275059
No violations found. All areas in compliance.
No violations
May 13, 2025routine#862275058
No violations found. All areas in compliance.
No violations
May 6, 2025routine#862275057
No violations found. All areas in compliance.
No violations
April 29, 2025assessment#862397511
No violations found. All areas in compliance.
No violations
April 4, 2025routine#862275056
No violations found. All areas in compliance.
No violations
April 4, 2025routine#862275055
No violations found. All areas in compliance.
No violations
March 28, 2025assessment#862397510
1 violation found (1 high severity).
AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
High
During a visit to a home a person (non-caregiver) was supervising the children in the backyard that didn't have an approved background check
745.621(a)(7)Corrected 2025-05-02
March 11, 2025routine#862275054
No violations found. All areas in compliance.
No violations
February 21, 2025routine#862275053
No violations found. All areas in compliance.
No violations
February 4, 2025routine#862275052
No violations found. All areas in compliance.
No violations
January 22, 2025routine#862275051
No violations found. All areas in compliance.
No violations
January 7, 2025routine#862275050
No violations found. All areas in compliance.
No violations
December 23, 2024routine#862275049
No violations found. All areas in compliance.
No violations
December 19, 2024complaint#862375905
No violations found. All areas in compliance.
No violations
December 18, 2024assessment#862397509
1 violation found (1 high severity).
AP CPA administrator responsibilities- Ensure that the operation complies with current heightened monitoring plans.
High
During a review conducted on December 12, 2024, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring
749.635(2)Corrected 2024-12-19
December 13, 2024routine#862275048
No violations found. All areas in compliance.
No violations
December 12, 2024assessment#862397508
No violations found. All areas in compliance.
No violations
November 25, 2024routine#862275047
No violations found. All areas in compliance.
No violations
November 12, 2024complaint#862375904
No violations found. All areas in compliance.
No violations
November 12, 2024routine#862275046
No violations found. All areas in compliance.
No violations
November 1, 2024routine#862275045
No violations found. All areas in compliance.
No violations
October 26, 2024complaint#862375903
1 violation found (1 medium severity).
Foster Home Compliance-must evaluate home when a change in the conditions of the verification or a major life change occurs
Medium
A major life change in the foster home (addition of a household member) occurred, and the addendum to address this change did not evaluate all applicable rules related to the change.
749.2807(2)Corrected 2024-12-06
October 15, 2024routine#862275044
No violations found. All areas in compliance.
No violations
October 4, 2024routine#862275043
No violations found. All areas in compliance.
No violations
October 4, 2024routine#862275042
No violations found. All areas in compliance.
No violations
September 19, 2024routine#862275041
No violations found. All areas in compliance.
No violations
September 3, 2024routine#862275040
No violations found. All areas in compliance.
No violations
August 23, 2024routine#862275039
No violations found. All areas in compliance.
No violations
August 6, 2024routine#862275038
No violations found. All areas in compliance.
No violations
July 23, 2024routine#862275037
No violations found. All areas in compliance.
No violations
July 18, 2024assessment#862397507
No violations found. All areas in compliance.
No violations
July 16, 2024routine#862275036
No violations found. All areas in compliance.
No violations
July 12, 2024routine#862275035
No violations found. All areas in compliance.
No violations
July 3, 2024complaint#862375902
No violations found. All areas in compliance.
No violations
June 25, 2024routine#862275034
No violations found. All areas in compliance.
No violations
June 14, 2024complaint#862375901
No violations found. All areas in compliance.
No violations
June 14, 2024routine#862275033
No violations found. All areas in compliance.
No violations
May 28, 2024routine#862275032
No violations found. All areas in compliance.
No violations
May 24, 2024routine#862275031
No violations found. All areas in compliance.
No violations
May 14, 2024routine#862275030
1 violation found (1 high severity).
Verification-Before agency can verify foster home, child placement management staff must review and approve home study, screening, and verification
High
A home was verified prior to the home screening being approved by Child Placement Management Staff.
749.2477(1)Corrected 2024-05-14
May 9, 2024routine#862275029
No violations found. All areas in compliance.
No violations
May 3, 2024complaint#862375900
1 violation found (1 high severity).
Medication Storage-Provide prescription medication to the person to whom a child is discharged or transferred if the child is taking the medication
High
Foster parent did not provide the agency with additional refilled medications after child was discharged.
749.1521(9)Corrected 2024-07-08
April 30, 2024routine#862275028
No violations found. All areas in compliance.
No violations
April 26, 2024assessment#862397506
4 violations found (4 high severity).
Tobacco Product-Caregivers and other adults may only smoke tobacco products, e-cigarettes and vaporizers outside
High
A foster parent admitted to smoking cigarettes inside of the master bathroom of the foster home, and an ashtray was observed in the bathroom.
749.2931(b)Corrected 2024-04-26
If weapons/explosives/projectiles allowed, must enforce policy w/precautions to ensure no unsupervised access for children/ kept in locked storage
High
Two firearms in the foster home were not kept in locked storage.
749.2961(a)(1)Corrected 2024-04-26
Driver & passengers must follow all laws when driving, including laws on use of child passenger safety seat systems, seat belts & liability insurance
High
A foster parent admitted to transporting a six-year-old child in care without a booster seat.
749.3103Corrected 2024-04-26
Medication Storage-Store medication in a locked container
High
There was medication, which was not in a locked container, in one of the bedrooms and in the master bathroom.
749.1521(1)Corrected 2024-04-26
April 22, 2024routine#862275027
No violations found. All areas in compliance.
No violations
April 19, 2024routine#862275026
No violations found. All areas in compliance.
No violations
April 13, 2024complaint#862375899
2 violations found (2 high severity).
Physical Environment-Foster home must ensure that outdoor areas are safe for children, kept clean, and in good repair
High
The backyard had a double fence (one in front of the other) and the front fence was missing several planks. The backyard was observed with pet feces in the yard as well.
749.3041(4)Corrected 2024-05-06
Child placement staff responsibilities-Monitor and provide support services to foster parents, initiate development/corrective/adverse action plans
High
The case manager was unaware that the foster parent was smoking in the home and that a child in care required a booster seat. Additionally, the foster parent was unaware that all household medication needed to be locked up and that signs with profane language could not be on display in the home.
749.663(a)(5)Corrected 2024-05-22
April 2, 2024routine#862275025
No violations found. All areas in compliance.
No violations
April 2, 2024routine#862275024
1 violation found (1 medium severity).
Interview For Foster Home Screening-Must include one interview by phone/in person or letter with child 12 yrs and older or adult children not in home
Medium
There were no interviews with a foster parent's four biological children in the home screening.
749.2449(a)(6)Corrected 2024-04-16
March 19, 2024routine#862275023
No violations found. All areas in compliance.
No violations
March 6, 2024routine#862275022
3 violations found (1 high, 1 medium, 1 low severity).
Verification Certificate-Agency must give the home a verification certificate after making any change that affects the verification certificate
Low
A new verification certificate was not provided to the home when the foster and total capacities were changed.
749.2481(a)(2)Corrected 2024-03-06
Verification-Before agency can verify foster home, child placement management staff must review and approve home study, screening, and verification
High
A home was verified prior to the home screening being approved by Child Placement Management Staff.
749.2477(1)Corrected 2024-03-06
Foster Home Compliance-must evaluate home when a change in the conditions of the verification or a major life change occurs
Medium
Home screening addendums were completed when a foster family moved and when a foster child was adopted; however, the rules related to the changes were not evaluated and documented.
749.2807(2)Corrected 2024-03-20
February 23, 2024routine#862275021
No violations found. All areas in compliance.
No violations
February 6, 2024routine#862275020
No violations found. All areas in compliance.
No violations
January 26, 2024routine#862275019
No violations found. All areas in compliance.
No violations
January 12, 2024routine#862275018
No violations found. All areas in compliance.
No violations
January 3, 2024complaint#862375898
No violations found. All areas in compliance.
No violations
December 29, 2023routine#862275017
No violations found. All areas in compliance.
No violations
December 15, 2023routine#862275016
No violations found. All areas in compliance.
No violations
December 1, 2023routine#862275015
No violations found. All areas in compliance.
No violations
November 17, 2023routine#862275014
No violations found. All areas in compliance.
No violations
November 3, 2023routine#862275013
No violations found. All areas in compliance.
No violations
October 13, 2023routine#862275012
No violations found. All areas in compliance.
No violations
October 3, 2023complaint#862375897
3 violations found (3 high severity).
Foster Home Screening-Agency documents background check results for any person frequent and present in the home
High
The documentation and assessment of background check results for two foster parents were not documented in a foster home screening.
749.2447(7)(A)Corrected 2023-12-06
AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
High
A frequent visitor to the home did not have a background check completed.
745.621(a)(7)Corrected 2023-12-06
Foster Home Screening- Obtain service call information from law enforcement for past two years
High
The request and reception of service call information from law enforcement was not documented in the home screening.
749.2447(7)(B)(i)Corrected 2023-12-06
January 2, 2023routine#862275011
No violations found. All areas in compliance.
No violations
December 30, 2022complaint#862375896
No violations found. All areas in compliance.
No violations
December 20, 2022complaint#862375895
No violations found. All areas in compliance.
No violations
December 4, 2022complaint#862375894
No violations found. All areas in compliance.
No violations
November 4, 2022routine#862275010
No violations found. All areas in compliance.
No violations
August 5, 2022routine#862275009
No violations found. All areas in compliance.
No violations
July 25, 2022complaint#862375890
No violations found. All areas in compliance.
No violations
July 25, 2022complaint#862375891
No violations found. All areas in compliance.
No violations
July 25, 2022complaint#862375892
1 violation found (1 high severity).
Medication Record-Must include medication name, strength & dosage
High
One child's medication log did not include the medication name or dosage for a month.
749.1541(c)(4)Corrected 2022-10-07
July 25, 2022complaint#862375889
No violations found. All areas in compliance.
No violations
July 25, 2022complaint#862375893
No violations found. All areas in compliance.
No violations
July 19, 2022complaint#862375888
No violations found. All areas in compliance.
No violations
July 15, 2022complaint#862375887
1 violation found (1 high severity).
Medication Record-Must include medication name, strength & dosage
High
A child's medication log was missing the name and strength of the medication.
749.1541(c)(4)Corrected 2022-10-14
June 18, 2022routine#862275008
No violations found. All areas in compliance.
No violations
June 17, 2022complaint#862375886
No violations found. All areas in compliance.
No violations
April 29, 2022routine#862275007
1 violation found (1 medium severity).
Medication Record-Must update cumulative medication record within 24 hours of administering medication
Medium
Medications logs were prefilled out for all dates with foster parent's signature already on the dates.
749.1541(b)Corrected 2022-05-06
April 28, 2022complaint#862375885
No violations found. All areas in compliance.
No violations
March 10, 2022complaint#862375884
No violations found. All areas in compliance.
No violations
December 13, 2021routine#862275006
4 violations found (2 high, 2 medium severity).
TB exam-Persons over 1 yr old who live, work, volunteer at operation have exam w/in 30 days, unless person had previous exam that meets requirements
Medium
Two out of two child files did not have the tuberculosis test.
749.1417(a)Corrected 2021-12-17
General medical requirements-Obtain follow-up medical treatment as recommended by the health-care professional
High
Two out of two child files did not have the follow up for the doctors visits in the files.
749.1401(d)Corrected 2021-12-17
Child Admission Records-Include the child's immunization record
Medium
Two out of two child files did not contain the immunization records.
749.1107(a)(7)Corrected 2021-12-17
Active child record-Includes known allergies and chronic conditions or "no known allergies" on exterior of record or in a clearly visible location
High
One of the two child files did not have the known allergies listed on the exterior of the file.
749.577(2)Corrected 2021-12-17

Availability

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Estimated Tuition

$950 – $1,350/mo

By age group

Infant$1,200 – $1,650

Toddler$1,050 – $1,450

Preschool$950 – $1,350

School-age$550 – $850

Estimated from regional averages. Actual rates may vary.

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